Justification of customer complaints using emotional states and mental actions

Proceedings of the Seventeenth International Florida Artificial Intelligence Research Society Conference, FLAIRS 2004

Volumn 1, Issue , 2004, Pages 239-244

  Galitsky, Boris ^a   Tumarkina, Irina ^a  

^a UNIVERSITY OF LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

BEHAVIORAL RESEARCH; COMPUTER SCIENCE; COMPUTER SOFTWARE; CUSTOMER SATISFACTION; DECISION MAKING; FEATURE EXTRACTION; KNOWLEDGE REPRESENTATION; LEARNING SYSTEMS;

CUSTOMER COMPLAINTS; EMOTIONAL STATES; MENTAL ACTIONS;

MULTI AGENT SYSTEMS;

EID: 10044281807     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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