-
1
-
-
0002914725
-
TQM does work: Ten reasons why misguided attempts fail
-
Becker, S. W. (1993) TQM does work: ten reasons why misguided attempts fail, Management Review, 82(5), pp. 30-32.
-
(1993)
Management Review
, vol.82
, Issue.5
, pp. 30-32
-
-
Becker, S.W.1
-
2
-
-
44949289016
-
Manufacturing in the 1990s - Productivity, flexibility, and innovation
-
Bolwijn, P. T. & Kumpe, T. (1990) Manufacturing in the 1990s - productivity, flexibility, and innovation, Long Range Planning, 23(4), pp. 44-57.
-
(1990)
Long Range Planning
, vol.23
, Issue.4
, pp. 44-57
-
-
Bolwijn, P.T.1
Kumpe, T.2
-
3
-
-
0001814265
-
Why does total quality fail in two out of three tries?
-
Brown, M. G. (1993) Why does total quality fail in two out of three tries? Journal for Quality and Participation, 16(2), pp. 80-89.
-
(1993)
Journal for Quality and Participation
, vol.16
, Issue.2
, pp. 80-89
-
-
Brown, M.G.1
-
5
-
-
0007718228
-
TQM in continuous-process manufacturing: Dow-Corning (Australia) Pty Ltd
-
Chapman, R. L., Clarke, P. & Cloan, T. (1991) TQM in continuous-process manufacturing: Dow-Corning (Australia) Pty Ltd, International Journal of Quality & Reliability Management, 8(5) pp. 77-90.
-
(1991)
International Journal of Quality & Reliability Management
, vol.8
, Issue.5
, pp. 77-90
-
-
Chapman, R.L.1
Clarke, P.2
Cloan, T.3
-
6
-
-
0002619406
-
Top managers and TQM success: One more look after all these years
-
Choi, T. Y. & Behling, O. C. (1997) Top managers and TQM success: One more look after all these years, Academy of Management Executive, 11(1), pp. 37-47.
-
(1997)
Academy of Management Executive
, vol.11
, Issue.1
, pp. 37-47
-
-
Choi, T.Y.1
Behling, O.C.2
-
7
-
-
0013172177
-
Employee participation and assessment of an organizational change intervention - A three-wave study of total quality management
-
Coyle-Shapiro, J. A. M. (1999) Employee participation and assessment of an organizational change intervention - a three-wave study of total quality management, Journal of Applied Behavioral Science, 35(4), pp. 439-456.
-
(1999)
Journal of Applied Behavioral Science
, vol.35
, Issue.4
, pp. 439-456
-
-
Coyle-Shapiro, J.A.M.1
-
8
-
-
0002240771
-
Total quality management: An overview
-
B.G. Dale (Ed.) (Hertfordshire: Prentice Hall International)
-
Dale, B. G., Boaden, R. J. & Lascelles, D. M. (1994) Total quality management: an overview, in: B. G. Dale (Ed.) Managing Quality (Hertfordshire: Prentice Hall International).
-
(1994)
Managing Quality
-
-
Dale, B.G.1
Boaden, R.J.2
Lascelles, D.M.3
-
9
-
-
0642302519
-
Total quality management sustaining audit tool: Description and use
-
Dale, B. G., Boaden, R. J., Wilcox, M. & McQuater, R. E. (1997) Total quality management sustaining audit tool: description and use, Total Quality Management, 8(6), pp. 395-408.
-
(1997)
Total Quality Management
, vol.8
, Issue.6
, pp. 395-408
-
-
Dale, B.G.1
Boaden, R.J.2
Wilcox, M.3
McQuater, R.E.4
-
10
-
-
0142181576
-
Introducing TQM: The role of senior management
-
Dale, B. G. & Cooper, C. L. (1994) Introducing TQM: the role of senior management, Management Decision, 32(1), pp. 20-26.
-
(1994)
Management Decision
, vol.32
, Issue.1
, pp. 20-26
-
-
Dale, B.G.1
Cooper, C.L.2
-
11
-
-
84949390421
-
Impediments to the adoption of modern quality management practices
-
Eisen, H., Mulraney, B. J. & Sohal, A. S. (1992) Impediments to the adoption of modern quality management practices, International Journal of Quality & Reliability Management, 9(5), pp. 17-41.
-
(1992)
International Journal of Quality & Reliability Management
, vol.9
, Issue.5
, pp. 17-41
-
-
Eisen, H.1
Mulraney, B.J.2
Sohal, A.S.3
-
13
-
-
0142243729
-
Employee affective reactions to organizational quality efforts
-
Gardner, D. & Carlopio, J. (1996) Employee affective reactions to organizational quality efforts, International Journal of Quality Science, 1(3), pp. 39-49.
-
(1996)
International Journal of Quality Science
, vol.1
, Issue.3
, pp. 39-49
-
-
Gardner, D.1
Carlopio, J.2
-
14
-
-
0642343507
-
Research shows that TQM is alive and well
-
Ginnodo, B. & Wellins, R. S. (1992) Research shows that TQM is alive and well, Tapping the Network Journal, 3(4), pp. 2-5.
-
(1992)
Tapping the Network Journal
, vol.3
, Issue.4
, pp. 2-5
-
-
Ginnodo, B.1
Wellins, R.S.2
-
16
-
-
0001779090
-
Ten reasons TQM doesn't work
-
Harari, O. (1993) Ten reasons TQM doesn't work, Management Review, 82(January), pp. 33-38.
-
(1993)
Management Review
, vol.82
, Issue.JANUARY
, pp. 33-38
-
-
Harari, O.1
-
19
-
-
0345224072
-
Difficulties and barriers to quality improvement
-
B. G. Dale (Ed.) (Hertfordshire: Prentice Hall International)
-
Lascelles, D. M. & Dale, B. G. (1994) Difficulties and barriers to quality improvement, in: B. G. Dale (Ed.) Managing Quality, 2 edn, pp. 316-330 (Hertfordshire: Prentice Hall International).
-
(1994)
Managing Quality, 2nd Edn
, pp. 316-330
-
-
Lascelles, D.M.1
Dale, B.G.2
-
20
-
-
0347005534
-
Evolution of a quality management program
-
Mahler, J. G. (1995) Evolution of a quality management program, Public Productivity & Management Review, 18(4), pp. 387-396.
-
(1995)
Public Productivity & Management Review
, vol.18
, Issue.4
, pp. 387-396
-
-
Mahler, J.G.1
-
21
-
-
84955781722
-
Factors affecting the implementation and success of TQM
-
Mann, R. & Kehoe, D. (1995) Factors affecting the implementation and success of TQM, International Journal of Quality & Reliability Management, 12(1), pp. 11-23.
-
(1995)
International Journal of Quality & Reliability Management
, vol.12
, Issue.1
, pp. 11-23
-
-
Mann, R.1
Kehoe, D.2
-
22
-
-
0842277889
-
Identifying potential barriers to total quality management using principal component analysis and correspondence analysis
-
Ngai, E. W. T. & Cheng, T. C. E. (1997) Identifying potential barriers to total quality management using principal component analysis and correspondence analysis, International Journal of Quality & Reliability Management, 14(4), pp. 391-408.
-
(1997)
International Journal of Quality & Reliability Management
, vol.14
, Issue.4
, pp. 391-408
-
-
Ngai, E.W.T.1
Cheng, T.C.E.2
-
23
-
-
0842299671
-
How to avoid failure when implementing a quality effort
-
Numerof, R. E. & Abrams, M. N. (1992) How to avoid failure when implementing a quality effort, Tapping the Network Journal, 3(4), pp. 10-14.
-
(1992)
Tapping the Network Journal
, vol.3
, Issue.4
, pp. 10-14
-
-
Numerof, R.E.1
Abrams, M.N.2
-
24
-
-
84989040364
-
Total quality management as competitive advantage: A review and empirical study
-
Powell, T. C. (1995) Total quality management as competitive advantage: a review and empirical study, Strategic Management Journal, 16, pp. 15-37.
-
(1995)
Strategic Management Journal
, vol.16
, pp. 15-37
-
-
Powell, T.C.1
-
25
-
-
0842342711
-
An integrative framework for developing and evaluating a TQM implementation plan
-
Salegna, G. & Fazel, F. (1995) An integrative framework for developing and evaluating a TQM implementation plan, Total Quality Management Journal, 3(1), pp. 39-49.
-
(1995)
Total Quality Management Journal
, vol.3
, Issue.1
, pp. 39-49
-
-
Salegna, G.1
Fazel, F.2
-
26
-
-
0026470381
-
Successful change programs begin with results
-
Schaffer, R. H. & Thomson, H. (1992) Successful change programs begin with results, Harvard Business Review, 70(1), pp. 80-89.
-
(1992)
Harvard Business Review
, vol.70
, Issue.1
, pp. 80-89
-
-
Schaffer, R.H.1
Thomson, H.2
-
27
-
-
0002043934
-
Is strategy strategic: Impact of total quality management on strategy
-
Schonberger, R. J. (1992) Is strategy strategic: impact of total quality management on strategy, Academy of Management Executive, 6(3), pp. 80-87.
-
(1992)
Academy of Management Executive
, vol.6
, Issue.3
, pp. 80-87
-
-
Schonberger, R.J.1
-
28
-
-
84945768312
-
Roadblocks in TQM implementation: A cross-cultural investigation
-
Shani, A. B., Mitki, Y., Krishnan, R. & Grant, R. (1994) Roadblocks in TQM implementation: a cross-cultural investigation, Total Quality Management, 5(6), pp. 407-416.
-
(1994)
Total Quality Management
, vol.5
, Issue.6
, pp. 407-416
-
-
Shani, A.B.1
Mitki, Y.2
Krishnan, R.3
Grant, R.4
-
29
-
-
0002643381
-
Critical implementation issues in total quality management
-
Shin, D. Y., Kalinowski, J. G. & El-Enein, G. A. (1998) Critical implementation issues in total quality management, SAM Advanced Management Journal, 63(1), pp. 10-14.
-
(1998)
SAM Advanced Management Journal
, vol.63
, Issue.1
, pp. 10-14
-
-
Shin, D.Y.1
Kalinowski, J.G.2
El-Enein, G.A.3
-
30
-
-
0009202236
-
Integrating TQM and HRM
-
Simmons, D. E., Shadur, M. A. & Preston, A. P. (1995) Integrating TQM and HRM, Employee Relations, 17(3), pp. 75-86.
-
(1995)
Employee Relations
, vol.17
, Issue.3
, pp. 75-86
-
-
Simmons, D.E.1
Shadur, M.A.2
Preston, A.P.3
-
31
-
-
0242360311
-
The quest for quality at Safeway Australia
-
Sohal, A. S. & Lu, E. (1995) The quest for quality at Safeway Australia, Benchmarking for Quality Management & Technology, 2(2), pp. 37-54.
-
(1995)
Benchmarking for Quality Management & Technology
, vol.2
, Issue.2
, pp. 37-54
-
-
Sohal, A.S.1
Lu, E.2
-
32
-
-
0031644667
-
Continuous quality improvements in a high-technology manufacturing environment
-
Sohal, A. S. & Lu, E. (1998) Continuous quality improvements in a high-technology manufacturing environment, International Journal of Technology Management, 16(4-6), pp. 336-357.
-
(1998)
International Journal of Technology Management
, vol.16
, Issue.4-6
, pp. 336-357
-
-
Sohal, A.S.1
Lu, E.2
-
33
-
-
0001737073
-
TQM in Australian manufacturing: Factors critical to success
-
Sohal, A. S. & Terziovski, M. (2000) TQM in Australian manufacturing: factors critical to success, International Journal of Quality & Reliability Management, 17(2), pp. 158-167.
-
(2000)
International Journal of Quality & Reliability Management
, vol.17
, Issue.2
, pp. 158-167
-
-
Sohal, A.S.1
Terziovski, M.2
-
34
-
-
0031620878
-
Requirements for successful implementation of total quality management
-
Sohal, A. S., Samson, D. & Ramsay, L. (1998) Requirements for successful implementation of total quality management, International Journal of Technology Management, 16(4-6), pp. 505-519.
-
(1998)
International Journal of Technology Management
, vol.16
, Issue.4-6
, pp. 505-519
-
-
Sohal, A.S.1
Samson, D.2
Ramsay, L.3
-
35
-
-
0030231915
-
Top ten reasons your TQM effort is failing to improve profit
-
Tatikonda, L. U. & Tatikonda, R. J. (1996) Top ten reasons your TQM effort is failing to improve profit, Production and Inventory Management Journal, 37(3), pp. 5-9.
-
(1996)
Production and Inventory Management Journal
, vol.37
, Issue.3
, pp. 5-9
-
-
Tatikonda, L.U.1
Tatikonda, R.J.2
-
36
-
-
0141767635
-
Best practice implementation of total quality management: Multiple cross-case analysis of manufacturing and service organizations
-
Terziovski, M., Sohal, A. S. & Samson, D. (1996) Best practice implementation of total quality management: multiple cross-case analysis of manufacturing and service organizations, Total Quality Management, 7(5), pp. 459-481.
-
(1996)
Total Quality Management
, vol.7
, Issue.5
, pp. 459-481
-
-
Terziovski, M.1
Sohal, A.S.2
Samson, D.3
-
37
-
-
0004083223
-
-
Chichester: Wiley
-
Tidd, J., Bessant, J. & Pavitt, K. (1997) Managing Innovation; Integrating Technological, Market, and Organizational Change (Chichester: Wiley).
-
(1997)
Managing Innovation: Integrating Technological, Market, and Organizational Change
-
-
Tidd, J.1
Bessant, J.2
Pavitt, K.3
-
38
-
-
0842321076
-
Quality management over a decade: A longitudinal study
-
Van der Wiele, T. & Brown, A. (2001) Quality management over a decade: a longitudinal study, International Journal of Quality & Reliability Management, 19(5), pp. 508-523.
-
(2001)
International Journal of Quality & Reliability Management
, vol.19
, Issue.5
, pp. 508-523
-
-
Van der Wiele, T.1
Brown, A.2
-
39
-
-
84928458720
-
Employee involvement programs: The implications of non-involvement by unions
-
Verma, A. & McKersie, R. B. (1987) Employee involvement programs: the implications of non-involvement by unions, Industrial & Labor Relations Review, 40(4), pp. 556-568.
-
(1987)
Industrial & Labor Relations Review
, vol.40
, Issue.4
, pp. 556-568
-
-
Verma, A.1
McKersie, R.B.2
-
40
-
-
0002601115
-
Common barriers to implementation and development of a TQM program
-
Whalen, M. J. & Rahmin, M. A. (1994) Common barriers to implementation and development of a TQM program, Industrial Management, 36(2), pp. 19-21.
-
(1994)
Industrial Management
, vol.36
, Issue.2
, pp. 19-21
-
-
Whalen, M.J.1
Rahmin, M.A.2
-
41
-
-
0002065499
-
What is happening in quality management? Findings from an IM survey
-
Wilkinson, A., Redman, T. & Snape, E. (1994) What is happening in quality management? Findings from an IM survey, TQM Magazine, 6(1), pp. 55-58.
-
(1994)
TQM Magazine
, vol.6
, Issue.1
, pp. 55-58
-
-
Wilkinson, A.1
Redman, T.2
Snape, E.3
-
43
-
-
21344497182
-
Innovation or innovativeness? Results of a benchmarking study
-
Zairi, M. (1994) Innovation or innovativeness? Results of a benchmarking study, Total Quality Management, 5(3), pp. 27-43.
-
(1994)
Total Quality Management
, vol.5
, Issue.3
, pp. 27-43
-
-
Zairi, M.1
-
44
-
-
0142150600
-
Total quality management sustainability - What it means and how to make it viable
-
Zairi, M. (2001) Total quality management sustainability - what it means and how to make it viable, International Journal of Quality & Reliability Management, 19(5), pp. 502-207.
-
(2001)
International Journal of Quality & Reliability Management
, vol.19
, Issue.5
, pp. 502-207
-
-
Zairi, M.1
|