Indicators of accuracy for answers to ready reference questions on the internet

Journal of the American Society for Information Science and Technology

Volumn 55, Issue 3, 2004, Pages 238-245

  Frické, Martin ^a   Fallis, Don ^a  

^a UNIVERSITY OF ARIZONA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ONLINE SEARCHING; PROFESSIONAL ASPECTS; STANDARDS; WEBSITES;

ACCURACY INDICATORS; INFORMATION PROFESSIONALS;

INFORMATION ANALYSIS;

EID: 0842300457     PISSN: 15322882     EISSN: None     Source Type: Journal    
DOI: 10.1002/asi.10361     Document Type: Article

References (35)

1. Alexander, J.E., & Tate, M.A. (1999). Web wisdom. Mahwah, NJ: Lawrence Elrbaum Associates.
2. Amento, B., Terveen, L., & Hill, W. (2000). Does "authority" mean quality?: Predicting expert quality ratings of Web documents. In N.J. Belkin, P. Ingwersen, & M.-K. Mun-Kew Leong (Eds.), SIGIR 2000: Proceedings of the 23rd Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, July 24-28, 2000 (pp. 296-303). Athens, Greece.
3. Berland, G.K., Elliott, M.N., Morales, L.S., Algazy, J.I., Kravitz, R.L., Broder, M.S., Kanouse, D.E., Muñoz, J.A., Puyol, J.-A., Lara, M., Watkins, K.E., Yang, H., & McGlynn, E.A. (2001). Health information on the internet: Accessibility, quality, and readability in English and Spanish. JAMA, 285(20), 2612-2621.
4. Berners-Lee, T. (1989). Information management: A proposal [Online]. Retrieved November 5, 2003, from http://www.w3.org/History/1989/proposal.html
5. Brin S., & Page L. (1998). The anatomy of a large-scale hypertextual Web search engine. Proceedings of the 7th International World Wide Web Conference [Online]. Retrieved November 5, 2003. from http://www7.scu.edu.au/programme/fullpapers/1921/com1921.htm
6. Cerf, V.G. (2002). Truth and the internet [Online]. Retrieved November 5, 2003, from http://www.isoc.org/internet/conduct/truth.shtml
7. Connell, T.H., & Tipple, J. E. (1999). Testing the accuracy of information on the World Wide Web using the Alta Vista search engine. Reference & User Services Quarterly, 38(4), 360-368.
8. Cooke, A. (1999). Neal-Schuman authoritative guide to evaluating information on the Internet. New York: Neal-Schuman.
9. Elzy, C., Nourie, A., Lancaster, F.W., & Joseph, K.M. (1991). Evaluating reference services in a large academic library. College & Research Libraries, 52(5), 454-465.
10. Eysenbach, G., & Köhler, C. (2002). How do consumers search for and appraise health information on the World Wide Web? Qualitative study using focus groups, usability tests, and in-depth interviews. British Medical Journal, 324, 573-577.
11. Fallis, D., & Frické, M. (2002). Indicators of accuracy of consumer health information on the Internet: A study of indicators relating to information for managing fever in children in the home. Journal of the American Medical Informatics Association, 9(1), 73-79.
12. Fleiss, J. L. (1981). Statistical methods for rates and proportions. New York: John Wiley & Sons.
13. Garfield, E. (1972). Citation analysis as a tool in journal evaluation. Science, 178, 471-479.
14. Goldman, A. I. (2001). Experts: Which ones should you trust? Philosophy and Phenomenological Research, 63(1), 85-110.
15. Goldman, A.I. (1999). Knowledge in a social world. New York: Oxford.
16. Google. (2002). Our search: Google technology [Online]. Retrieved November 5, 2003, from http://www.google.com/technology/
17. Griffiths, K.M., & Christensen, H. (2000). Quality of Web based information on treatment of depression: Cross-sectional survey. British Medical Journal, 321, 1511-1515.
18. Hernon, P., & McClure, C. R. (1986, April 15). Unobtrusive reference testing: The 55 percent rule. Library Journal, 37-41.
19. Impicciatore, P., Pandolfini, C., Casella, N., & Bonati, M. (1997). Reliability of health information for the public on the World Wide Web: Systematic survey of advice on managing fever in children at home. British Medical Journal, 314, 1875-1879.
20. Internet Archive. (2002). Internet archive [Online]. Retrieved November 5, 2003, from http://www.archive.org
21. Janes, J., & McClure, C. R. (1999). The Web as a reference tool: Comparisons with traditional sources. Public Libraries, 38(1), 30-39.
22. Jascó, P. (1999). More search engine hype and reality: How well do Google's indexing and PageRank features measure up? Information Today, 16(4), 30-31.
23. Katz, W.A. (2002). Introduction to reference work, Volume I. New York: McGraw Hill.
24. Kleinberg, J.M. (1999). Authoritative sources in a hyperlinked environment. Journal of the ACM, 46(5), 604-632.
25. Kunst, H., Groot, D., Latthe, P.M., Latthe, M., & Khan, K.S. (2002). Accuracy of information on apparently credible Websites: Survey of five common health topics. British Medical Journal, 321, 581-582.
26. Lee, K.P., Schotland, M., Bacchetti, P., & Bero, L.A. (2002). Association of journal quality indicators with methodological quality of clinical research articles. JAMA, 287(21), 2805-2808.
27. Liedtke, M. (2002, April 22). Put to the test, Google's still a better search engine. Los Angeles Times, p. C4.
28. Perry, J.A. (1986). Titular colonicity: Further developments. Journal of the American Society for Information Science, 37(3), 177-178.
29. Rieh, S.Y. (2002). Judgment of information quality and cognitive authority in the Web. Journal of the American Society for Information Science and Technology, 53(2), 145-161.
30. Sandvik, H. (1999). Health information and interaction on the Internet: A survey of female urinary incontinence. British Medical Journal, 319, 29-32.
31. Smith, A. (2002). Evaluation of information sources. The World-Wide Web Virtual Library [Online]. Retrieved November 5, 2003, from http://www.vuw.ac.nz/staff/alastair_smith/evaln/evaln.htm
32. Teoma. (2003). Adding a new dimension to search: The Teoma difference is authority [Online]. Retrieved from http://sp.teoma.com/docs/teoma/about/searchwithauthority.html
33. Thelwall, M. (2002). Subject gateway sites and search engine ranking. Online Information Review, 26(2), 101-107.
34. Wathen, C.N., & Burkell, J. (2002). Believe it or not: Factors influencing credibility on the Web. Journal of the American Society for Information Science and Technology, 53(2), 134-144.
35. Wilkinson, G.L., Bennett, L.T., & Oliver, K.M. (1997). Evaluation criteria and indicators of quality for Internet resources. Educational Technology, 37(3), 52-59.