메뉴 건너뛰기




Volumn 11, Issue 3, 1997, Pages 131-135

The need for implementing total quality management in education

Author keywords

Education; Higher education; Quality; TQM; Universities

Indexed keywords


EID: 0842299667     PISSN: 0951354X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09513549710164023     Document Type: Article
Times cited : (43)

References (23)
  • 1
    • 0142216523 scopus 로고
    • TQM lessons we can learn from industry
    • May-June
    • Brigham, S. (1993), "TQM lessons we can learn from industry" in Change, May-June, pp. 42-8.
    • (1993) Change , pp. 42-48
    • Brigham, S.1
  • 2
    • 0342846056 scopus 로고
    • The paradigm shifts required to apply TQM and teams in higher education
    • Brower, M. (1991), "The paradigm shifts required to apply TQM and teams in higher education" in Readings in Total Quality Management, pp. 485-97.
    • (1991) Readings in Total Quality Management , pp. 485-497
    • Brower, M.1
  • 3
    • 79959259746 scopus 로고
    • What business schools aren't teaching
    • Bruzzese, B. (1991), "What business schools aren't teaching" in Incentive, pp. 29-31.
    • (1991) Incentive , pp. 29-31
    • Bruzzese, B.1
  • 4
    • 0028478819 scopus 로고
    • Can TQM in public education survive with co-production?
    • July
    • Chappell, R.T. (1994), "Can TQM in public education survive with co-production?" in Quality Progress, July, pp. 41-4.
    • (1994) Quality Progress , pp. 41-44
    • Chappell, R.T.1
  • 5
    • 0028499314 scopus 로고
    • Examining customer satisfaction in a big school
    • September
    • Cloutier, M., Richards, J. (1994), "Examining customer satisfaction in a big school" in Quality Progress, September, pp. 117-19.
    • (1994) Quality Progress , pp. 117-119
    • Cloutier, M.1    Richards, J.2
  • 7
    • 1642333357 scopus 로고
    • Total quality and academic practice: The idea we've been waiting for?
    • Ewell, P.T. (1993), "Total quality and academic practice: the idea we've been waiting for?" in Change, Vol. 25, pp. 49-55.
    • (1993) Change , vol.25 , pp. 49-55
    • Ewell, P.T.1
  • 8
    • 33645716896 scopus 로고
    • TQM: A warning for higher education
    • Spring
    • Fisher, J. (1993), "TQM: a warning for higher education" in Educational Record, Spring, pp. 15-19.
    • (1993) Educational Record , pp. 15-19
    • Fisher, J.1
  • 9
    • 84904330647 scopus 로고
    • Beyond TQM: The agile institution
    • Spring
    • Godbey, G. (1993), "Beyond TQM: the agile institution" in Educational Record, Spring, pp. 37-42.
    • (1993) Educational Record , pp. 37-42
    • Godbey, G.1
  • 11
    • 0028498299 scopus 로고
    • Are students more than customers in the classroom?
    • September
    • Helms, S., Key, C. (1994), "Are students more than customers in the classroom?" in Quality Progress, September, pp. 97-9.
    • (1994) Quality Progress , pp. 97-99
    • Helms, S.1    Key, C.2
  • 13
    • 0842342701 scopus 로고
    • Can higher education learn from factories
    • May
    • Hubbard, D. (1994), "Can higher education learn from factories" in Quality Progress, May, pp. 93-7.
    • (1994) Quality Progress , pp. 93-97
    • Hubbard, D.1
  • 15
    • 0002028204 scopus 로고
    • TQM: A time for ideas
    • Marchese, T. (1993), "TQM: a time for ideas" in Change, Vol. 25, pp. 10-13.
    • (1993) Change , vol.25 , pp. 10-13
    • Marchese, T.1
  • 16
    • 0027927356 scopus 로고
    • Creating TQM organizations
    • January
    • Merron, K. (1994), "Creating TQM organizations" in Quality Progress, January, pp. 51-4.
    • (1994) Quality Progress , pp. 51-54
    • Merron, K.1
  • 17
    • 0028381960 scopus 로고
    • Teaming up to improve US education
    • February
    • Rubach, L., Stratton, B. (1994), "Teaming up to improve US education" in Quality Progress, February, pp. 65-8.
    • (1994) Quality Progress , pp. 65-68
    • Rubach, L.1    Stratton, B.2
  • 18
    • 0642298113 scopus 로고
    • Total quality in education
    • October
    • Schragel, F. (1993), "Total quality in education" in Quality Progress, October, pp. 67-9.
    • (1993) Quality Progress , pp. 67-69
    • Schragel, F.1
  • 19
    • 0442281767 scopus 로고
    • Quality on campus: Three institutions, three beginnings
    • Seymour, D. (1993), "Quality on campus: three institutions, three beginnings" in Changes, Vol. 25, pp. 14-27.
    • (1993) Changes , vol.25 , pp. 14-27
    • Seymour, D.1
  • 20
    • 84904357030 scopus 로고
    • TQM applications in education
    • May
    • Shalala, D. (1993), "TQM applications in education" in Executive Excellence, May, pp. 6-7.
    • (1993) Executive Excellence , pp. 6-7
    • Shalala, D.1
  • 22
    • 84887280890 scopus 로고
    • Quality strained through jargon
    • Thurmond, C. (1993), "Quality strained through jargon", School Management.
    • (1993) School Management
    • Thurmond, C.1
  • 23
    • 0029344212 scopus 로고
    • Texas instruments' and Iowa State University's experience with the University Challenge program
    • July
    • Walker, F. (1995), "Texas instruments' and Iowa State University's experience with the University Challenge program" in Quality Progress, July, pp. 103-6.
    • (1995) Quality Progress , pp. 103-106
    • Walker, F.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.