Knowledge Management in Healthcare: What Does It Involve? How Is It Measured?

Healthcare Management Forum

Volumn 16, Issue 3, 2003, Pages 7-11

  Macdonald, Melanie ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CANADA; HEALTH SERVICE; HUMAN; KNOWLEDGE; LEADERSHIP; LEARNING; PERSONNEL MANAGEMENT; SOCIAL BEHAVIOR;

CANADA; HEALTH SERVICES ADMINISTRATION; HUMANS; KNOWLEDGE; LEADERSHIP; LEARNING; PERSONNEL MANAGEMENT; SOCIAL RESPONSIBILITY; STAFF DEVELOPMENT;

EID: 0642371374     PISSN: 08404704     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0840-4704(10)60225-6     Document Type: Article

References (16)

1. Elliott S., and O'Dell C. Sharing knowledge and best practices: the how's and why's of tapping organizations' hidden reservoirs of knowledge. Health Forum Journal 42 3 (1999) 34-37
2. Senge P. Sharing Knowledge. Executive Excellence 15 6 (1998) 11-12
3. Sveiby K.E. A knowledge-based theory of the firm to guide in strategy formulation. Journal of Intellectual Capital 2 4 (2001) 344-358
4. Macdonald M., and Macdonald G. Knowledge management: a trio of articles. Part 1: Using strategy to focus the results of knowledge management. Canadian Government Executive 9 1 (2003) 12-14
5. Kaplan R., and Norton D. The strategy focused organization (2001), Jossey-Bass, San Francisco
6. Macdonald M. Using the balanced scorecard to align strategy and performance in long-term care. Healthcare Management Forum 11 3 (1995) 33-38
7. Rodger G. Human resource recruitment and retention strategies. (A presentation to the Eastern Ontario Chapter of the Canadian College of Health Service Executives, Ottawa, Ontario, 19 September 2002).
8. Senge P. The fifth discipline (1990), Currency-Doubleday, New York
9. Macdonald M., and Macdonald G. Knowledge management: a trio of articles. Part 2: Making it Happen: Seven dimensions of knowledge management. Canadian Government Executive 9 2 (2003) 22-25
10. Macdonald M., and Macdonald G. Knowledge management: a trio of articles. Part 3: Knowledge management: Measuring success at the strategic level. Canadian Government Executive 9 3 (2003) 28-31
11. Knoefel F. Improving outcomes in rehabilitation. Healthcare Management Forum 14 4 (2001) 17-21
12. Joynt B. Intelligent, interactive insights 5 (2002), Management Strategies for the Agile Business, Ideas 22
13. Fitzgerald P., Shiverick B., and Zimmerman D. Applying performance measures to long-term care. The Joint Commission Journal on Quality Improvement 22 7 (1996) 505-517
14. Skills, learning and innovation. The Worklife Report 14 1 (2002) 1-2
15. Giber D., Carter L., and Goldsmith M. Best practices in leadership development handbook (2000), Jossey-Bass, San Francisco
16. The Capital Care Group, Edmonton, Alberta. Family care homes needed. People and Progress winter (2002) 10