Total quality management in financial services: Beyond the fashion the reality has to take off

Total Quality Management

Volumn 8, Issue 6, 1997, Pages 323-334

  Longo, C R J ^a   Cox, M A A ^a  

^a NEWCASTLE UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0642363881     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412979343     Document Type: Article

References (17)

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