The influence of management information and quality management systems on the development of quality costing

Total Quality Management

Volumn 7, Issue 4, 1996, Pages 421-432

  Pursglove, A B ^a   Dale, B G ^b  

^a Hydro Coatings   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0642343536     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544129650034774     Document Type: Article

References (13)

1. BS EN ISO 9002 (1994) Quality Systems: Model for Quality Assurance in Production, Installation and Servicing (London, British Standards Institution).
2. BS 6143 Guide to the Economics of Quality, Part 1 (1992) Process Cost Model and Part 2 (1990) Prevention, Appraisal and Failure Model (London, British Standards Institution).
3. CROSBY, P.B. (1979) Quality Is Free (New York, McGraw-Hill).
4. DALE, B.G. & PLUNKETT, J.J. (1995) Quality Costing, 2nd Edn (London, Chapman and Hall).
5. ELDRIDGE, S.E. & DALE, B.G. (1989) Quality costing: the lessons learnt from a study carried out in two phases, Engineering Costs and Production Economics, 18, pp. 33-44.
6. FEIGENBAUM, A.V. (1991) Total Quality Control (New York, McGraw-Hill).
7. GROOCOCK, J.M. (1974) The Cost of Quality, 3rd Edn (London, Pitman).
8. KRZIKOWSKI, K. (1963) Quality control and quality costs within the mechanical engineering industry, In: Proceedings of the 7th EOQC Conference, Copenhagen, September, pp. 42-48.
9. PEET, W.J. (1990) Poor man's guide to quality costs, Annual Quality Congress Transactions, 44, pp. 839-844.
10. PURSGLOVE, A.B. (1994) A comparison of quality costing in three coating manufacturers, MSc thesis, Manchester School of Management, UMIST.
11. SANDRETTO, M.J. (1985) What kind of cost system do you need?, Harvard Business Review, January/February, pp. 110-118.
12. WHITEHALL, F.B. (1986) Review of problems with a quality costs system, International Journal of Quality and Reliability Management, 3, pp. 43-59.
13. YOURSHAW, C.M. (1990) Successful application of quality cost concepts, Annual Quality Congress Transactions, 44, pp. 740-745.