An attempt to measure service quality at a Belfast maternity hospital: Some methodological issues and some results

Total Quality Management

Volumn 8, Issue 5, 1997, Pages 229-242

  Hill, Frances M ^a   Mccrory, Marlena L ^a  

^a QUEEN'S UNIVERSITY BELFAST   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0642332547     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412979488     Document Type: Article

References (20)

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