Software process improvement via i s 0 9000? Results of two surveys among European software houses

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn 1, Issue , 1996, Pages 703-712

  Stelzer, Dirk ^a   Mellis, Werner ^a   Herzwurm, Georg ^a  

^a UNIVERSITY OF COLOGNE   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

HOUSES; PROCESS ENGINEERING; SURVEYS;

EXPERIENCE REPORT; KEY SUCCESS FACTORS; PROCESS IMPROVEMENT; PROCESS MEASUREMENTS; QUALITY IMPROVEMENT; QUALITY SYSTEMS; SOFTWARE INDUSTRY; SOFTWARE PROCESS IMPROVEMENT;

SOFTWARE TESTING;

EID: 0642319332     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.1996.495524     Document Type: Conference Paper

References (11)

1. ISO, "Quality management and quality assurance standards, Part 1: Guidelines for selection and use", I S 0 9000-1: 1994, Geneva, 1994
2. M. Paulk, B. Curtis, M. Chrissis, and C. Weber, "Capability Maturity Model for Software, Version 1.1'I, Technical Report CMU/SEI-93-TR-024, Pittsburgh, 1993
3. T. Olson, W. Humphrey, and D. Kitson, "Conducting SEI-Assisted Software Process Assessments", Technical Report CMU/SEI-89-TR-7, Pittsburgh, 1989
4. M. Paulk, C. Weber, S. Garcia, M. Chrissis, and M. Bush, "Key Practices of the Capability Maturity Model, Version 1 . 1 ", Technical Report CMU/SEI-93-TR-025, Pittsburgh, 1993
5. T. Matsubara, "Does IS0 9000 really help improve Software Quality?", American Programmer, pp. 38-45,No. 2, 1994
6. ISO, "Quality systems. Model for quality assurance in design, development, production, installation and servicing", IS0 9001: 1994,Geneva, 1994
7. ISO, "Quality systems. Model for quality assurance in production, installation and servicing", IS0 9002: 1994, Geneva, 1994
8. ISO, "Quality systems. Model for quality assurance in final inspection and test", IS0 9003: 1994, Geneva, 1994
9. ISO, "Quality management and quality system elements. Part 1:Guidelines", IS0 9004-1: 1994,Geneva, 1994
10. _ IS0 9004-4: 1993, Geneva, 1993
11. ISO, "Quality management and quality assurance standards. Part 3: Guidelines for the application of IS0 9001 to the development, supply and maintenance of software", IS0 9000-3: 1992,Geneva, 1992