Quality management in the Australian service industry: Progress or problems?

Total Quality Management

Volumn 7, Issue 1, 1996, Pages 93-108

  Gray, Judy H ^a   Sohal, Amrik S ^a   Sarros, James C ^a  

^a MONASH UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0642312898     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544129650035070     Document Type: Article

References (26)

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