Quality strategy for the 1990s - The key is middle management

Total Quality Management

Volumn 7, Issue 4, 1996, Pages 411-420

  Anand, K N ^a  

^a INDIAN STATISTICAL INSTITUTE   (India)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0642312755     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544129650034765     Document Type: Article

References (3)

1. ANAND, K.N. (1993) Eliminate shop floor defects with cross-level team work. In: Quality Progress (ASQC), USA, July 1993.
2. ANAND, K.N., BHORASKAR, J.N. & MULYE, R.N. (1993) Using policy management to implement TQM. In: Quality Progress (ASQC), USA, October 1993.
3. Juse Problem Solving Research Group (1991) TQC Solutions - The 14-Step Process, Vol. 1, The Problem Solving Process, Vol. 2, Applications (Cambridge, Productivity Press).