Charting the course: A quality journey

Nursing Administration Quarterly

Volumn 27, Issue 4, 2003, Pages 330-335

  Pendergast, Debra K ^a   Buchda, Vicki L ^a  

^a MAYO CLINIC HOSPITAL   (United States)

Author keywords

hospital policies; patient safety; quality improvement; scenario based simulation; strategic planning

Indexed keywords

ADAPTIVE BEHAVIOR; ARTICLE; HOSPITAL; HUMAN; INFORMATION PROCESSING; NON PROFIT HOSPITAL; NURSE ADMINISTRATOR; NURSING; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; PERSONNEL MANAGEMENT; PSYCHOLOGICAL ASPECT; TOTAL QUALITY MANAGEMENT; UNITED STATES;

ADAPTATION, PSYCHOLOGICAL; ARIZONA; FOCUS GROUPS; HOSPITALS, GROUP PRACTICE; HOSPITALS, VOLUNTARY; HUMANS; NURSE ADMINISTRATORS; NURSING SERVICE, HOSPITAL; ORGANIZATIONAL OBJECTIVES; PATIENT SATISFACTION; PERSONNEL SELECTION; PLANNING TECHNIQUES; TOTAL QUALITY MANAGEMENT;

EID: 0642272976     PISSN: 03639568     EISSN: 15505103     Source Type: Journal    
DOI: 10.1097/00006216-200310000-00011     Document Type: Article

References (1)

1. Hersey P, Dult BW. Situational Leadership in Nursing. Norwalk, CT: Appleton & Lang; 1989.