The notion of the customer in total quality management

Total Quality Management

Volumn 8, Issue 4, 1997, Pages 181-194

  Wood, Michael ^a  

^a UNIVERSITY OF PORTSMOUTH   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0642271092     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412979613     Document Type: Article

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