A systems management approach for business process re-engineering

Total Quality Management

Volumn 8, Issue 5, 1997, Pages 281-292

  Nwabueze, Uche ^a   Kanji, Gopal K ^a  

^a SHEFFIELD HALLAM UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0642271090     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412979523     Document Type: Article

References (8)

1. ACKOFF, R. (1995) Keynote speech at the 49th Congress of the ASQC, Cincinnati, OH.
2. HAMMER, M. & CHAMPY, J. (1995) Reengineering the Corporation (New York, HarperCollins).
3. HAMMER, M. & STANTON, A. (1995) The Reengineering Revolution (New York, HarperCollins).
4. LEAVITT, H.J. (1964) Applied organizational change in industry. In: W.W. COOPER, H.J. LEAVITT & M.W. SHELLY (Eds) (Prentice Hall Inc.).
5. NWABUEZE, U., MORRIS, D.S. & HAIGH, R.H. (1994) Does BPR have the same philosophy to match that of TQM? Proceedings of the Second Academic Conference on BPR, Cranfield University.
6. PATTON, F. (1996) The human part of the process: integrating Deming philosophy and behavioural management, Proceedings of the Eighth Annual Quality Management Conference, St Louis, MO, February.
7. STONER, J.A. & FREEMAN, R.E. (1989) Management, 4th Edn (Englewood Cliffs, NJ, Prentice Hall).
8. TINAIKAR, R., HARTMAN, A. & NATH, R. (1994) Rethinking BPR: a social constructionist perspective, Proceedings of the Second Academic Conference on BPR, Cranfield University.