Third-generation franchised organizations: Innate quality excellence or inherent conflict?

Total Quality Management

Volumn 9, Issue 7, 1998, Pages 573-583

  Maylor, Harvey ^a   Read, Michael ^b  

^a UNIVERSITY OF WALES   (United Kingdom)

^b ServiceMaster Ltd   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0542446102     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412988271     Document Type: Article

References (23)

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