A holistic perspective on quality quests and quality gains: The role of environment

Total Quality Management

Volumn 9, Issue 4-5, 1998, Pages 241-245

  Wong, Winnie Y L ^a  

^a LINGNAN UNIVERSITY   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0542402353     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412988992     Document Type: Review

References (3)

1. KANJI, G.K. & ASHER, M. (1993) Total Quality Management, 4 (Special Issue).
2. WESTPHAL, J.D., GULATI, R. & SHORTELL, S.M. (1997) Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption, ASQ, pp. 366-394.
3. YUI, H. & KANJI, G.K. (1986) QC circle activities - Japanese and European ways. In: Total Quality Management in Action (London, Chapman & Hall), pp. 180-184.