Critical factors for the implementation of total quality management in Italy: An empirical analysis

Total Quality Management

Volumn 9, Issue 4-5, 1998, Pages 210-212

  Ruggieri, Alessandro ^a   Merli, Roberto ^b  

^a UNIVERSITY OF TUSCIA   (Italy)

^b SAPIENZA UNIVERSITY OF ROME   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0542378750     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412988929     Document Type: Article

References (2)

1. BLACK, S. & PORTER, L.J. (1995) An empirical model for total quality management, Total Quality Management, 6, pp. 149-164.
2. POWELL, T.C. (1995) Total quality management as competitive advantage: a review and empirical study, Strategic Management Journal, 16, pp. 15-37.