Quality: On the threshold or the brink?

Total Quality Management

Volumn 11, Issue 4-6, 2000, Pages 697-703

  Dalrymple, John ^a   Drew, Eileen ^a  

^a RMIT UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0442326137     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120050008093     Document Type: Article

References (16)

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11. KOLESAR, P.J. (1995) Vision, values, milestones: Paul O'Neill starts total quality. In: RE. COLE (Ed.) The Death and Life of the American Quality Movement (New York, Oxford University Press), pp. 175-214.
12. KUHN, T.S. (1962) The Structure of Revolutions (London, University of Chicago Press).
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16. WILKINSON, A., REDMAN, T., SNAPE, E. & MARCHINTON, M. (1998) Managing with Total Quality Management: Theory and Practice (Basingstoke, Macmillan).