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Volumn 10, Issue 4-5, 1999, Pages 561-568

Customer satisfaction at the Sheffield World Congress, 1998

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0442320330     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412997532     Document Type: Article
Times cited : (13)

References (3)
  • 1
    • 0002469577 scopus 로고
    • A national customer satisfaction barometer: The Swedish experience
    • FORNELL, C. (1992) A national customer satisfaction barometer: the Swedish experience, Journal of Marketing, 56, pp. 6-21.
    • (1992) Journal of Marketing , vol.56 , pp. 6-21
    • Fornell, C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.