Benchmarking and business paradigm shifts

Total Quality Management

Volumn 11, Issue 4-6, 2000, Pages 641-646

  Dervitsiotis, Kostas N ^a  

^a UNIVERSITY OF PIRAEUS   (Greece)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0442279094     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120050008002     Document Type: Article

References (13)

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2. CAMP, R.C. (1989) Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance (Quality Press).
3. DEMING, W.E. (1986) Out of the Crisis (Cambridge).
4. DRUCKER, P. (1998) The discipline of innovation, Harvard Business Review, Nov.-Dec.
5. ERNST & YOUNG (1992) The International Quality Study: Best Practices Report (American Quality Foundation).
6. HAMEL, G. & PRAHALAD, C.K. (1994) Competing for the Future (Cambridge, MA, Harvard University Press).
7. IMPARATO, N. & HARARI, O. (1995) Jumping the Curve: Innovation and Strategic Choice in an Age of Transition (Jossey-Bass).
8. JURAN, J. (1988) Juran on Quality Planning (Free Press).
9. PFEFFER, J. (1994) Competitive Advantage Through People: Unleashing the Power of the Work Force (Cambridge, MA, Harvard University Press).
10. PORTER, M. (1985) Competitive Advantage (Free Press).
11. SENGE, P. (1990) The Fifth Discipline: The Art and Practice of the Learning Organization (Doubleday Currency).
12. UTTERBACH, J. (1994) Mastering the Dynamics of Innovation (Cambridge, MA, Harvard University Press).
13. ZATRI, M. & LEONARD, P. (1994) Practical Benchmarking: The Complete Guide (Chapman & Hall).