Attractive quality: Its importance and the points of remark

Total Quality Management

Volumn 11, Issue 4-6, 2000, Pages 647-651

  Kondo, Yoshio ^a  

^a KYOTO UNIVERSITY   (Japan)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0442279091     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120050008011     Document Type: Article

References (10)

1. DEMING, W.E. (1952) Elementary Principles of the Statistical Control of Quality (Tokyo, JUSE).
2. FEIGENBAUM, A.V. (1951) Quality Control, Principles, Practice, Administration (New York, McGraw-Hill).
3. HERZBERG, F. (1969) The Motivation to Work (New York, John Wiley).
4. HILDEBRANDT, S., KRISTENSEN, K., KANJI, G. & DAHLGAARD, J.J. (1991) Quality culture and TQM, Total Quality Management, 2, p. 1.
5. ISHIKAWA, K. (1990) Introduction to Quality Control (Tokyo, 3A Corporation).
6. JURAN, J.M. (1954) Special Lectures to Company Executives (Tokyo, JUSE).
7. JURAN, J.M. (1974) Quality Control Handbook, 3rd Edn (New York, McGraw-Hill).
8. KANO, N., SERAKU, N., TAKAHASHI, F. & TSUJI, S. (1996) Attractive quality and must-be quality, The Best on Quality, 7, p. 105.
9. KONDO, Y. (1995) Companywide Quality Control (Tokyo, 3A Corporation).
10. SHEWHART, W.A. (1931) Economic Control of Quality of Manufactured Product (Princeton, NJ, D. Van Nostrand).