메뉴 건너뛰기




Volumn 15, Issue 4, 2000, Pages 242-259

Determining relationship skills of prospective salespeople

Author keywords

Channel relations; Recruitment; Sales method; Salesforce; Selling

Indexed keywords


EID: 0442265727     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858620010335100     Document Type: Article
Times cited : (30)

References (41)
  • 3
    • 0442277721 scopus 로고
    • Ellis & Stewart Publishers, Beverly Hills, CA
    • Atkins, S. (1991), The Name of Your Game, Ellis & Stewart Publishers, Beverly Hills, CA.
    • (1991) The Name of Your Game
    • Atkins, S.1
  • 4
    • 0442277729 scopus 로고
    • How phone frauds script a scam
    • March
    • Blake, K.(1995), "How phone frauds script a scam", Consumer's Research, March, pp. 10-14.
    • (1995) Consumer's Research , pp. 10-14
    • Blake, K.1
  • 6
    • 0040699770 scopus 로고
    • Should retail salespersons be similar to their customers?
    • Fall
    • Churchill, G.A., Jr, Collins, R.H. and Strang, W.A. (1975), "Should retail salespersons be similar to their customers?", Journal of Retailing, Vol. 51, Fall, pp. 29-42.
    • (1975) Journal of Retailing , vol.51 , pp. 29-42
    • Churchill Jr., G.A.1    Collins, R.H.2    Strang, W.A.3
  • 7
    • 58149366488 scopus 로고
    • Statistical tests for moderator variables: Flaws in analyses recently proposed
    • Cronbach, L.J. ( 1987), "Statistical tests for moderator variables: flaws in analyses recently proposed", Psychological Bulletin, Vol. 102 No. 3, pp. 414-17.
    • (1987) Psychological Bulletin , vol.102 , Issue.3 , pp. 414-417
    • Cronbach, L.J.1
  • 8
    • 0442277735 scopus 로고
    • Improving communication in organizational leadership: Effective use of the social style model
    • Darling, J.R. (1991), "Improving communication in organizational leadership: effective use of the social style model," Psychology, A Journal of Human Behavior, Vol. 28 No. 2, pp. 1-14.
    • (1991) Psychology, A Journal of Human Behavior , vol.28 , Issue.2 , pp. 1-14
    • Darling, J.R.1
  • 11
    • 0001932429 scopus 로고
    • Developing buyer-seller relationships
    • April
    • Dwyer, F.R., Schurr, P. and Oh, S. (1987), "Developing buyer-seller relationships" Journal of Marketing, Vol. 51, April, pp. 11-27.
    • (1987) Journal of Marketing , vol.51 , pp. 11-27
    • Dwyer, F.R.1    Schurr, P.2    Oh, S.3
  • 12
    • 0344472630 scopus 로고
    • How to really excite your prospects
    • July
    • Eisenhart, T. (1988), "How to really excite your prospects", Business Marketing, July, pp. 44-56.
    • (1988) Business Marketing , pp. 44-56
    • Eisenhart, T.1
  • 13
    • 84972758224 scopus 로고
    • Selling as a dyadic relationship - A new approach
    • May
    • Evans, F.B. (1963), "Selling as a dyadic relationship - a new approach", American Behavioral Scientist, Vol. 9, May, pp. 76-79.
    • (1963) American Behavioral Scientist , vol.9 , pp. 76-79
    • Evans, F.B.1
  • 14
    • 0040543787 scopus 로고
    • Fluctuations of sex-related selfattributions as a function of stage of family life cycle
    • Feldman, S.S., Biringen, Z.C. and Nash, S.C. (1981), "Fluctuations of sex-related selfattributions as a function of stage of family life cycle", Developmental Psychology, Vol. 17, pp. 24-35.
    • (1981) Developmental Psychology , vol.17 , pp. 24-35
    • Feldman, S.S.1    Biringen, Z.C.2    Nash, S.C.3
  • 15
    • 21744448471 scopus 로고
    • Determinants of long-term orientation in buyer-seller relationships
    • April
    • Ganesan, S. (1994), "Determinants of long-term orientation in buyer-seller relationships", Journal of Marketing, Vol. 58, April, pp. 1-19.
    • (1994) Journal of Marketing , vol.58 , pp. 1-19
    • Ganesan, S.1
  • 18
    • 0010851445 scopus 로고
    • Masculinity and femininity in children: Development of the children's personal attributes questionnaire
    • Hall, J.A. and Halberstadt, A.C. (1980), "Masculinity and femininity in children: development of the children's personal attributes questionnaire," Developmental Psychology, Vol. 16, pp. 270-80.
    • (1980) Developmental Psychology , vol.16 , pp. 270-280
    • Hall, J.A.1    Halberstadt, A.C.2
  • 20
    • 0442293552 scopus 로고
    • How to reach buyers in their psychological 'comfort zone
    • July
    • Ingrasci, H.J. (1981), "How to reach buyers in their psychological 'comfort zone"', Industrial Marketing, Vol. 66, July, pp. 60-4.
    • (1981) Industrial Marketing , vol.66 , pp. 60-64
    • Ingrasci, H.J.1
  • 21
    • 3743060444 scopus 로고
    • What's your style?
    • May
    • Lee, C. (1991), "What's your style?", Training, May, pp. 27-33.
    • (1991) Training , pp. 27-33
    • Lee, C.1
  • 22
    • 0001860499 scopus 로고
    • Women's self-confidence in achievement settings
    • January
    • Lenney, E. (1977), "Women's self-confidence in achievement settings", Psychological Bulletin, Vol. 84, January, pp. 1-13.
    • (1977) Psychological Bulletin , vol.84 , pp. 1-13
    • Lenney, E.1
  • 23
    • 0006290773 scopus 로고
    • Adaptive selling: The role of gender, age, sales experience, and education
    • Levy, M. and Sharma, A. (1994), "Adaptive selling: the role of gender, age, sales experience, and education", Journal of Business Research, Vol. 31, pp. 39-47.
    • (1994) Journal of Business Research , vol.31 , pp. 39-47
    • Levy, M.1    Sharma, A.2
  • 28
    • 0002555643 scopus 로고
    • Gender differences in the use of message cues and judgments
    • February
    • Meyers-Levy, J. and Sternthal, B. (1991), "Gender differences in the use of message cues and judgments", Journal of Marketing Research, Vol. 28, February, pp. 84-96.
    • (1991) Journal of Marketing Research , vol.28 , pp. 84-96
    • Meyers-Levy, J.1    Sternthal, B.2
  • 29
    • 0002128066 scopus 로고
    • Adaptive communication: The adaptation of the seller's interpersonal style to the stage of the Dyad's relationship and the buyer's communication style
    • February
    • Miles, M.P., Arnold, D.R. and Nash, H.W. (1990), "Adaptive communication: the adaptation of the seller's interpersonal style to the stage of the Dyad's relationship and the buyer's communication style", Journal of Personal Selling & Sales Management, Vol. X, February, pp. 21-7.
    • (1990) Journal of Personal Selling & Sales Management , vol.10 , pp. 21-27
    • Miles, M.P.1    Arnold, D.R.2    Nash, H.W.3
  • 30
    • 0001154055 scopus 로고
    • Relationships between providers and users of market research: The dynamics of trust within and between organizations
    • August
    • Moorman, C., Zaltman, G. and Deshpande, R. (1992), "Relationships between providers and users of market research: the dynamics of trust within and between organizations", Journal of Marketing Research, Vol. 29, August, pp. 314-28.
    • (1992) Journal of Marketing Research , vol.29 , pp. 314-328
    • Moorman, C.1    Zaltman, G.2    Deshpande, R.3
  • 31
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship marketing
    • July
    • Morgan, R.M. and Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58, July, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 32
    • 0002914839 scopus 로고
    • Family structure and the socialization of the child
    • in Parsons, T. and Bales, R.F. (Eds), Free Press, Glencoe, IL
    • Parsons, T. (1955), "Family structure and the socialization of the child", in Parsons, T. and Bales, R.F. (Eds), Family, Socialization, and Interaction Process, Free Press, Glencoe, IL.
    • (1955) Family, Socialization, and Interaction Process
    • Parsons, T.1
  • 33
    • 0039040266 scopus 로고
    • The self-monitoring of expressive behavior
    • February
    • Snyder, M. (1974), "The self-monitoring of expressive behavior", Journal of Personality and Social Psychology, Vol. 30, February, pp. 526-37.
    • (1974) Journal of Personality and Social Psychology , vol.30 , pp. 526-537
    • Snyder, M.1
  • 34
    • 0002431783 scopus 로고
    • Images of masculinity and femininity
    • O'Leary, V., Unger, R. and Wallston, B. (Eds), Erlbaum, Hillsdale, NJ
    • Spence, J.T. and Sawin, L.L. (1985), "Images of masculinity and femininity", in O'Leary, V., Unger, R. and Wallston, B. (Eds), Sex, Gender and Social Psychology, Erlbaum, Hillsdale, NJ.
    • (1985) Sex, Gender and Social Psychology
    • Spence, J.T.1    Sawin, L.L.2
  • 35
    • 0002373795 scopus 로고
    • Adaptive selling: Conceptualization, measurement, and nomological validity
    • February
    • Spiro, R.L. and Weitz., B.A. (1990), "Adaptive selling: conceptualization, measurement, and nomological validity", Journal of Marketing Research, Vol. XXVII, February, pp. 61-9.
    • (1990) Journal of Marketing Research , vol.27 , pp. 61-69
    • Spiro, R.L.1    Weitz, B.A.2
  • 36
    • 0002663321 scopus 로고
    • Gaining customer trust: A conceptual guide for the salesperson
    • November
    • Swan, J.E. and Nolan, H.J. (1985), "Gaining customer trust: a conceptual guide for the salesperson," Journal of Personal Selling & Sales Management, Vol. 5, November, pp. 39-48.
    • (1985) Journal of Personal Selling & Sales Management , vol.5 , pp. 39-48
    • Swan, J.E.1    Nolan, H.J.2
  • 38
    • 0442309204 scopus 로고
    • Using the right personality style
    • October
    • Tomal, D.R. (1992), "Using the right personality style", Supervision, October, pp. 12-13.
    • (1992) Supervision , pp. 12-13
    • Tomal, D.R.1
  • 39
    • 0002829543 scopus 로고
    • Effectiveness in sales interactions: A contingency framework
    • Winter
    • Weitz, B.A. (1981), "Effectiveness in sales interactions: a contingency framework", Journal of Marketing, Vol. 45, Winter, pp. 85-103.
    • (1981) Journal of Marketing , vol.45 , pp. 85-103
    • Weitz, B.A.1
  • 40
    • 0001935786 scopus 로고
    • Knowledge, motivation, and adaptive behavior: A framework for improving selling effectiveness
    • October
    • Weitz, B.A., Sujan, H. and Sujan, M. (1986), "Knowledge, motivation, and adaptive behavior: a framework for improving selling effectiveness", Journal of Marketing, Vol. 50, October, pp. 174-91.
    • (1986) Journal of Marketing , vol.50 , pp. 174-191
    • Weitz, B.A.1    Sujan, H.2    Sujan, M.3
  • 41
    • 25044472028 scopus 로고
    • The salesperson as a marketing strategist: The relationship between field sales performance and insights about one's customers
    • Marketing Science Institute, Boston, MA
    • Weitz, B.A. and Wright, P. (1978), "The salesperson as a marketing strategist: the relationship between field sales performance and insights about one's customers", MSI Working Paper No. 78-120, Marketing Science Institute, Boston, MA.
    • (1978) MSI Working Paper No. 78-120 , vol.78-120
    • Weitz, B.A.1    Wright, P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.