Impact of total quality management on productivity

TQM Magazine

Volumn 15, Issue 6, 2003, Pages 374-380

  Khan, Jamshed H ^a  

^a LAHORE UNIVERSITY OF MANAGEMENT SCIENCES   (Pakistan)

Author keywords

Pakistan; Productivity rate; Total quality management

Indexed keywords

COMPETITION; DEVELOPING COUNTRIES; INDUSTRIAL MANAGEMENT; PRODUCTIVITY; QUALITY ASSURANCE;

EFFECTIVE PRODUCTIVITY; PAKISTAN; PRODUCTIVITY RATE;

TOTAL QUALITY MANAGEMENT;

EID: 0348041718     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780310502705     Document Type: Article

References (3)

1. Evans, J.R. and Lindsay, W.M. (1996), The Management and Control of Quality, West Publishing Company, Minneapolis, MN.
2. Harari, O. (1993), "Ten reasons why TQM doesn't work", Management Review, January, pp. 33-8.
3. Hendricks, K.B. and Singhal, V.R. (1997), "Does implementing an effective TQM program actually improve operating performance? Empirical evidence from firms that have won quality awards", Management Science, Vol. 43 No. 9, pp. 1258-74.