The devil is in the detail: Revealing the social and political processes of technology management

Technology Analysis and Strategic Management

Volumn 8, Issue 1, 1996, Pages 71-84

  Thomas, Pete ^a  

^a UNIVERSITY OF CENTRAL LANCASHIRE   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0347887061     PISSN: 09537325     EISSN: None     Source Type: Journal    
DOI: 10.1080/09537329608524234     Document Type: Article

References (85)

1. M. Reed, The Sociology of Management (Hemel Hempstead, Harvester Wheatsheaf, 1989), pp. 2-3.
2. H. Tsoukas, 'Introduction: From Social Engineering to Reflective Action in Organizational Behaviour', in: H. Tsoukas (Ed.), New Thinking in Organizational Behaviour (Oxford, Butterworth-Heinemann, 1995), pp. 1-22.
3. K. Pavitt, 'What We Know about the Strategic Management of Technology', California Management Review, 32, 1990, p. 21.
4. O. Jones, K. Green & R. Coombs, 'Technology Management: Developing a Critical Perspective', International Journal of Technology Management, 9, 1994, p. 162.
5. Ibid., p. 161 (original emphasis).
6. Ibid.; R.J. Thomas, What Machines Can't do: Politics and Technology in the Industrial Enterprise (Berkeley, University of California Press, 1994).
7. Ibid.; R.J. Thomas, What Machines Can't do: Politics and Technology in the Industrial Enterprise (Berkeley, University of California Press, 1994).
8. J. Bessant, 'Towards Total Integrated Manufacturing', International Journal of Production Economics, 34, 1994, pp. 237-251.
9. Sec, for example, R. H. Hayes & S. C. Wheelwright, Restoring Our Competitive Edge - Competing Through Manufacturing (Chichester, J. Wiley, 1984); J. P. Womack, D. T. Jones & D. Roos, The Machine that Changed the World (Oxford, Maxwell MacMillan International, 1990); M. Piore & C. Sabel, The Second Industrial Divide (New York, Basic Books, 1982).
10. Sec, for example, R. H. Hayes & S. C. Wheelwright, Restoring Our Competitive Edge - Competing Through Manufacturing (Chichester, J. Wiley, 1984); J. P. Womack, D. T. Jones & D. Roos, The Machine that Changed the World (Oxford, Maxwell MacMillan International, 1990); M. Piore & C. Sabel, The Second Industrial Divide (New York, Basic Books, 1982).
11. Sec, for example, R. H. Hayes & S. C. Wheelwright, Restoring Our Competitive Edge - Competing Through Manufacturing (Chichester, J. Wiley, 1984); J. P. Womack, D. T. Jones & D. Roos, The Machine that Changed the World (Oxford, Maxwell MacMillan International, 1990); M. Piore & C. Sabel, The Second Industrial Divide (New York, Basic Books, 1982).
12. See, for example, R. F. Zammuto & E. J. O'Connor, 'Gaining Advanced Manufacturing Technologies' Benefits: The Role of Organization Design and Culture', Academy of Management Review, 17, 1992, pp. 701-728; C. A. Voss 'Success and Failure in Advanced Manufacturing Technology', International Journal of Technology Management, 3, 1988, pp. 285-297; R. Maull, D. Hughes, S. Childe, D. Tranfield & S. Smith, 'A Methodology for the Design and Implementation of Resilient CAPM Systems', International Journal of Operations and Production Management, 10, 1990, pp. 27-36.
13. See, for example, R. F. Zammuto & E. J. O'Connor, 'Gaining Advanced Manufacturing Technologies' Benefits: The Role of Organization Design and Culture', Academy of Management Review, 17, 1992, pp. 701-728; C. A. Voss 'Success and Failure in Advanced Manufacturing Technology', International Journal of Technology Management, 3, 1988, pp. 285-297; R. Maull, D. Hughes, S. Childe, D. Tranfield & S. Smith, 'A Methodology for the Design and Implementation of Resilient CAPM Systems', International Journal of Operations and Production Management, 10, 1990, pp. 27-36.
14. See, for example, R. F. Zammuto & E. J. O'Connor, 'Gaining Advanced Manufacturing Technologies' Benefits: The Role of Organization Design and Culture', Academy of Management Review, 17, 1992, pp. 701-728; C. A. Voss 'Success and Failure in Advanced Manufacturing Technology', International Journal of Technology Management, 3, 1988, pp. 285-297; R. Maull, D. Hughes, S. Childe, D. Tranfield & S. Smith, 'A Methodology for the Design and Implementation of Resilient CAPM Systems', International Journal of Operations and Production Management, 10, 1990, pp. 27-36.
15. C. A. Voss, 'Successful Innovation and Implementation of New Processes', Business Strategy Review, 3, 1992, pp. 29-44.
16. See, for example, Voss, op. cit., Ref. 10; Bessant, op. cit., Ref. 7; P. Dussuage, S. Hart & B. Ramanansota, Strategic Technology Management (Chichester, J. Wiley, 1992).
17. See, for example, Voss, op. cit., Ref. 10; Bessant, op. cit., Ref. 7; P. Dussuage, S. Hart & B. Ramanansota, Strategic Technology Management (Chichester, J. Wiley, 1992).
18. See, for example, Voss, op. cit., Ref. 10; Bessant, op. cit., Ref. 7; P. Dussuage, S. Hart & B. Ramanansota, Strategic Technology Management (Chichester, J. Wiley, 1992).
19. Bessant, op. cit., Ref. 7, p. 247.
20. See, for example, Maull et al., op. cit., Ref. 9; D. Tranfield & S. Smith, 'A Strategic Methodology for Implementing Technical Change in Manufacturing', paper to the British Academy of Management Inaugral Conference, 1987; S. Babbar & A. Rai, 'Computer Integrated Flexible Manufacturing: An Implementation Framework', International Journal of Operations and Production Management, 10, 1990, pp. 42-50.
21. See, for example, Maull et al., op. cit., Ref. 9; D. Tranfield & S. Smith, 'A Strategic Methodology for Implementing Technical Change in Manufacturing', paper to the British Academy of Management Inaugral Conference, 1987; S. Babbar & A. Rai, 'Computer Integrated Flexible Manufacturing: An Implementation Framework', International Journal of Operations and Production Management, 10, 1990, pp. 42-50.
22. See, for example, Maull et al., op. cit., Ref. 9; D. Tranfield & S. Smith, 'A Strategic Methodology for Implementing Technical Change in Manufacturing', paper to the British Academy of Management Inaugral Conference, 1987; S. Babbar & A. Rai, 'Computer Integrated Flexible Manufacturing: An Implementation Framework', International Journal of Operations and Production Management, 10, 1990, pp. 42-50.
23. H. Mintzberg & J. A. Waters, 'Of Strategies, Deliberate and Emergent', Strategic Management Journal, 6, 1985, pp. 257-272.
24. Tsoukas, op. cit., Ref. 2.
25. Bessant, op. cit., Ref. 7, p. 247.
26. See, for example, G. Thompson, 'The firm as "Dispersed" Social Agency', Economy and Society, 11, pp. 233-250; J. G. March, 'How We Talk and How We Act: Administrative Theory and Administrative Life', in: T. Sergiovanni & J. E. Corbally (Eds), Leadership and Organizational Cultures (Urbana, University of Illinois Press, 1984), pp. 18-35.
27. See, for example, G. Thompson, 'The firm as "Dispersed" Social Agency', Economy and Society, 11, pp. 233-250; J. G. March, 'How We Talk and How We Act: Administrative Theory and Administrative Life', in: T. Sergiovanni & J. E. Corbally (Eds), Leadership and Organizational Cultures (Urbana, University of Illinois Press, 1984), pp. 18-35.
28. K. E. Weick, Organizational Culture as a Source of High Reliability', California Management Review, 29, 1987, pp. 112-127.
29. M. Alvesson & H. Willmott, 'Critical Theory and Management: An Introduction', in: M. Alvesson & H. Willmott (Eds), Critical Management Studies (London, Sage, 1992).
30. Thomas, op. cit., Ref. 6.
31. R. Jackall, Moral Mazes: The World of Corporate Managers (Oxford, Oxford University Press, 1988); T. J. Watson, In Search of Management (London, Routledge, 1994).
32. R. Jackall, Moral Mazes: The World of Corporate Managers (Oxford, Oxford University Press, 1988); T. J. Watson, In Search of Management (London, Routledge, 1994).
33. D. Knights, 'Changing Spaces: The Disruptive Impact of a New Epistemological Location for the Study of Management', Academy of Management Review, 17, 1992, pp. 514-536; Alvesson & Willmott, op. cit., Ref. 19; H. Willmott, 'Studying Management Work: A Critique and a Proposal', Journal of Management Studies, 24, 1987, pp. 248-270.
34. D. Knights, 'Changing Spaces: The Disruptive Impact of a New Epistemological Location for the Study of Management', Academy of Management Review, 17, 1992, pp. 514-536; Alvesson & Willmott, op. cit., Ref. 19; H. Willmott, 'Studying Management Work: A Critique and a Proposal', Journal of Management Studies, 24, 1987, pp. 248-270.
35. D. Knights, 'Changing Spaces: The Disruptive Impact of a New Epistemological Location for the Study of Management', Academy of Management Review, 17, 1992, pp. 514-536; Alvesson & Willmott, op. cit., Ref. 19; H. Willmott, 'Studying Management Work: A Critique and a Proposal', Journal of Management Studies, 24, 1987, pp. 248-270.
36. Alvesson & Willmott, op. cit., Ref. 19, p. 3.
37. Jones et al., op. cit., Ref. 4.
38. Tsoukas, op. cit., Ref. 2.
39. Ibid.
40. P. S. Thomas & D. Wainwright, 'Gaining the Benefits of Integrated Manufacturing Technology: Just who Benefits and How?', International Journal of Production Economics, 34, 1994, pp. 371-381.
41. Watson, op. cit., Ref. 21.
42. Jones et al., op. cit., Ref. 4.
43. D. Knights & F. Murray, 'Politics and Pain in Managing Information Technology: A Case Study from Insurance', Organization Studies, 13, 1992, p. 226.
44. Jones et al., op. cit., Ref. 4, p. 167.
45. W. Nord & J. Jermier, 'Critical Social Science for Managers?' in: Alvesson & Willmott, op. cit., Ref. 19.
46. Ibid.
47. Jones, et al., op. cit., Ref. 4.
48. H. Marcuse, One Dimensional Man: Studies in Ideology of Advanced Industrial Society (Boston, Beacon Press, 1964).
49. H. Braverman, Labour and Monopoly Capitalism (New York, Monthly Review Press, 1974).
50. G. Sewell & B. Wilkinson, 'Someone to Watch Over Me: Surveillance, Discipline and the Just-in-time Labour Process', Sociology, 26, pp. 271-289; R. Sakolosky, 'Disciplinary Power and the Labour Process', in: A. Sturdy, D. Knights & H. Willmott (Eds), Skill and Consent (London, Routledge, 1992), pp. 235-254.
51. G. Sewell & B. Wilkinson, 'Someone to Watch Over Me: Surveillance, Discipline and the Just-in-time Labour Process', Sociology, 26, pp. 271-289; R. Sakolosky, 'Disciplinary Power and the Labour Process', in: A. Sturdy, D. Knights & H. Willmott (Eds), Skill and Consent (London, Routledge, 1992), pp. 235-254.
52. D. Noble, Forces of Production: A Social History of Industrial Automation (New York, Knopf, 1984).
53. Reed, op. cit., Ref. 1.
54. P. Thompson & D. McHugh, Work Organizations: A Critical Introduction (London, MacMillan, 1990).
55. Thompson & McHugh, ibid., p. 32.
56. Bessant, op. cit., Ref. 7.
57. Alvesson & Willmott, op. cit., Ref. 19.
58. S. Lukes, Power: A Radical View (London, MacMillan, 1974).
59. D. Knights & H. Willmott, 'Power and Subjectivity at Work: From Degradation to Subjugation in Social Relations', Sociology, 23, 1989, pp. 535-558.
60. D. LaNuez &J. Jermier, 'Sabotage by Managers and Technocrats', in: J. Jermier, D. Knights & W. R. Nord (Eds), Resistance and Power in Organizations (London, Routledge, 1994), pp. 219-251.
61. S. Deetz, 'Disciplinary Power and the Modern Corporation', in: Alvesson & \Villmott (Eds), op. cit., Ref. 19, pp. 21-45.
62. P. S. Thomas, 'Implementing CIM: An Integrative Framework', unpublished PhD Thesis, Newcastle Upon Tyne Polytechnic, 1991.
63. Thomas, op. cit., Ref. 48; D. Wainwright, 'The Development of a Framework for Prototyping Manufacturing Information Systems', unpublished PhD Thesis, Newcastle Upon Tyne Polytechnic, 1991; Thomas & Wainwright, op. cit., Ref. 26.
64. Thomas, op. cit., Ref. 48; D. Wainwright, 'The Development of a Framework for Prototyping Manufacturing Information Systems', unpublished PhD Thesis, Newcastle Upon Tyne Polytechnic, 1991; Thomas & Wainwright, op. cit., Ref. 26.
65. Thomas, op. cit., Ref. 48; D. Wainwright, 'The Development of a Framework for Prototyping Manufacturing Information Systems', unpublished PhD Thesis, Newcastle Upon Tyne Polytechnic, 1991; Thomas & Wainwright, op. cit., Ref. 26.
66. J. S. Brown & P. Duguid, Organizational Learning and Communitics-of-practice: Toward a Unified View of Working, Learning and Innovation', Organization Science, 2, 1991, pp. 40-57.
67. For example, I. L. Mangham & M. A. Overington, Organizations as Theatre: A Social Psychology of Dramatic Appearances (New York, J. Wiley, 1987); L G. Bolman & T. E. Deal, 'The Organization as Theatre', in: L. G. Bolman & T. E. Deal (Eds), Reframing Organizations (San Francisco, Jossey-Bass, 1991), pp. 272-289.
68. For example, I. L. Mangham & M. A. Overington, Organizations as Theatre: A Social Psychology of Dramatic Appearances (New York, J. Wiley, 1987); L G. Bolman & T. E. Deal, 'The Organization as Theatre', in: L. G. Bolman & T. E. Deal (Eds), Reframing Organizations (San Francisco, Jossey-Bass, 1991), pp. 272-289.
69. R. Pringle, 'Office Affairs', in: S. Wright (Ed.), Anthropology of Organizations (London, Routledge, 1994), pp. 115-123.
70. Deetz, op. cit., Ref. 47.
71. Lukes, op. cit., Ref. 44.
72. Ibid., p. 24.
73. Knights & Willmott, op. cit., Ref. 45.
74. Ibid., p. 540.
75. D. Knights & T. Vurdubakis, 'Foucault, Power, Resistance and all That', in: J. Jermier, D. Knights & W. R. Nord (Eds), Resistance and Power in Organizations (London, Routledge, 1994), pp. 167-198.
76. D. Collinson, 'Strategies of Resistance', in: D. Knights, J. Jermier & W. Nord (Eds), Resistance and Power in Organizations (London, Routledge, 1994), pp. 25-68.
77. P. Armstrong, 'Competition Between the Organizational Professions and the Evolution of Control Strategies', in: K. Thompson (Ed.), Work, Employment and Unemployment (Milton Keynes, Open University Press, 1984), pp. 97-120.
78. LaNuez & Jermier, op. cit., Ref. 46.
79. Collinson, op. cit., Ref. 59.
80. Ibid.
81. Voss, op. cit., Ref. 10.
82. Bessant, op. cit., Ref. 7.
83. Alvesson & Willmott, op. cit., Ref. 19.
84. Thomas, op. cit., Ref. 6.
85. Alvesson & Willmott, op. cit., Ref. 19.