A qualitative, comparative study of the use of electronic information and other services at Universitäts- und Landesbibliothek Münster

LIBER Quarterly

Volumn 9, Issue 3, 1999, Pages 352-365

  Crawford, John C ^a  

^a GLASGOW CALEDONIAN UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0347847021     PISSN: 14355205     EISSN: None     Source Type: Journal    
DOI: 10.18352/lq.7554     Document Type: Article

References (9)

1. Buch, Harald (1996) Benutzerzufriedenheitsstudie 1996 der Universitäts-und Landesbibliothek Münster oder ". hier scheint mir alles wunderbar und perfekt!". Bibliotheksdienst, vol. 31, no. 1, pp. 23-31.
2. Crawford, John C. (1997) Report on the general satisfaction survey conducted at Glasgow Caledonian University Library, February/March 1997 and a linked focus group investigation. SCONUL Newsletter, no.11, Summer/Autumn. 11-16.
3. Crawford, John C. (1999) A qualitative study of the use of networked software and electronic information services at Glasgow Caledonian University Library. Education for information, vol.17, no. 2, June, 101-111.
4. Jungnickel, Lydia and Obst, Oliver (1997) Benutzerzufriedenheitsstudie der Zweigbibliothek Medizin der ULB Münster. AGMB aktuell. Oct. no. 2, pp. 17-19.
5. McKeever, Lucy (1998) Intellectual resource or digital haystack? web experiences of undergraduate business school students. [online] IRISS '98 Conference papers. SOSIG. Available from: [Accessed August 1998].
6. Obst, Oliver (1995) Untersuchung der Internetbenutzung durch Bibliothekskunden an der Universitäts-und Landesbibliothek (ULB) Münster. Bibliotheksdienst, vol. 29, no.12, pp. 1980-1998.
7. Payette, Sandra D. and Rieger, Oya Y. (1998) Supporting scholarly inquiry: incorporating users in the design of the digital library, Journal of academic librarianship, March, pp. 121-129.
8. Poll, Roswitha and te Boekhorst, Peter (1996) Measuring quality: international guidelines for performance measurement in academic libraries. München: Saur.
9. Wynne, Peter M. and Brophy, Peter (1998) Performance measurement and management information for the electronic library. Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services. Newcastle upon Tyne: Information North. pp. 295-303.