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Humphreys, Lloyd G. (1985). General intelligence: An integration of factor, test, and simplex theory. In B. B. Wolman (Ed.), Handbook of intelligence: Theories, measurements, and applications (pp. 15-35). New York: Wiley.
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Humphreys, L.G.1
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Roznowski, M.A.1
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Professor Richard Netemeyer Louisiana State University
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Netemeyer, R.1
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William O. Bearden & Richard G. Netemeyer (Eds.), Thousand Oaks, CA: Sage
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Gerbing, David W., & Anderson, James C. (1988). An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research, 25, 186-192.
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Raykov, T.1
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Criteria for scale selection and evaluation
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John P. Robinson, Phillip R. Shaver, & Lawrence S. Wrightsman (Eds.), San Diego, CA: Academic
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Robinson, John P., Shaver, Phillip R., & Wrightsman, Lawrence S. (1991). Criteria for scale selection and evaluation. In John P. Robinson, Phillip R. Shaver, & Lawrence S. Wrightsman (Eds.), Measures of personality and social psychological attitudes (pp. 1-15). San Diego, CA: Academic.
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Robinson, J.P.1
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Professor Robert Cudeck University of Minnesota
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Professor Charles Hulin University of Illinois
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Hulin, C.1
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Professor Robert Cudeck University of Minnesota
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What is coefficient alpha? An examination of theory and applications
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Gerbing, David W., & Anderson, James C. (1988). An updated paradigm for scale development incorporating unidimensionality and its assessment. Journal of Marketing Research, 25, 186-192.
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Gerbing, D.W.1
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The importance of individuals' repertoires of behaviors: The scientific appropriateness of studying multiple behaviors and general attitudes
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Hanisch, Kathy A., Hulin, Charles L., & Roznowski, Mary. (1998). The importance of individuals' repertoires of behaviors: The scientific appropriateness of studying multiple behaviors and general attitudes. Journal of Organizational Behavior, 19, 463-480.
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ten Berge, Jos M. F., & Hofstee, Willem K. B. (1999). Coefficients alpha and reliabilities of unrotated and rotated components. Psychometrika, 64, 83-90.
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Professor William R. Dillon Southern Methodist University
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Dillon, W.R.1
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Haldane's lungs: A case study in path analysis
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McDonald, R.P.1
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Professor Roderick McDonald University of Illinois
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Professor Roderick McDonald University of Illinois
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Professor William R. Dillon Southern Methodist University
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Dillon, W.R.1
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The interaction of measurement and structure in simultaneous equation models with unobservable variables
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Kumar, A.1
Dillon, W.R.2
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Professor Roderick McDonald University of Illinois
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Path analysis with composite variables
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McDonald, Roderick P. (1996). Path analysis with composite variables. Multivariate Behavioral Research, 31, 239-270.
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Professor William Bearden University of South Carolina
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Bearden, W.1
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50
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The management of customer-contact service employees: An empirical investigation
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Hartline, Michael D., & Ferrell, O. C. (1996). The management of customer-contact service employees: An empirical investigation. Journal of Marketing, 60, 52-70.
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Distinguishing service quality and customer satisfaction: The voice of the consumer
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A reexamination of the determinants of consumer satisfaction
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Spreng, Richard A., MacKenzie, Scott B., & Olshavsky, Richard W. (1996). A reexamination of the determinants of consumer satisfaction. Journal of Marketing, 60, 15-32.
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Spreng, R.A.1
MacKenzie, S.B.2
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Expectations, performance, evaluation, and consumers' perceptions of quality
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Teas, R. Kenneth. (1993). Expectations, performance, evaluation, and consumers' perceptions of quality. Journal of Marketing, 57, 18-34.
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A measure of service quality for retail stores: Scale development and validation
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Dabholkar, Pratibha A., Thorpe, Dayle I., & Rentz, Joseph O. (1996). A measure of service quality for retail stores: Scale development and validation. Journal of the Academy of Marketing Science, 24, 3-16.
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Dabholkar, P.A.1
Thorpe, D.I.2
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61
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Professor William Bearden University of South Carolina
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Bearden, W.1
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Measuring the involvement construct
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Zaichkowsky, Judith Lynne. (1985). Measuring the involvement construct. Journal of Consumer Research, 12, 341-352.
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Kenneth A. Bollen & John S. Long (Eds.), Newbury Park, CA: Sage
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Browne, Michael W., & Cudeck, Robert. (1993). Alternative ways of assessing model fit. In Kenneth A. Bollen & John S. Long (Eds.), Testing structural equation models (pp. 136-162). Newbury Park, CA: Sage.
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A paradigm for developing better measures of marketing constructs
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Zaichkowsky, Judith Lynne. (1985). Measuring the involvement construct. Journal of Consumer Research, 12, 341-352.
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Professor William R. Dillon Southern Methodist University
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Dillon, W.R.1
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