Citizen's Charter: People's charter in the UK

International Review of Administrative Sciences

Volumn 64, Issue 2, 1998, Pages 327-

  Duggett, Michael ^a  

^a Civil Service College   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0347660837     PISSN: 00208523     EISSN: None     Source Type: Journal    
DOI: 10.1177/002085239806400212     Document Type: Article

References (6)

1. 'The Citizen's Charter, First Report', Cmnd 2101. London: HMSO, 1992.
2. 'The Citizen's Charter, Second Report', Cmnd 2540. London: HMSO, 1994.
3. Management Matters, Issue 1 et seq. London: Cabinet Office, 1990.
4. Charter News, issue 1 et seq. London: Cabinet Office, 1993.
5. Charter News Bulletin, Issue 1, September 1997.
6. 'In Your Area', CD-ROM (Local Performance Guide, Autumn 1996).