Stepping into the kitchen: Lay clients as co-producers of a professional service

International Journal of Human Resource Management

Volumn 11, Issue 3, 2000, Pages 617-634

  Lachman, Ran ^a  

^a College of Management ^*  (Israel)

Author keywords

Client involvement; In vitro fertilization; Micro surgery; Professional medical work; Service management; Service organization; Service outcomes; Service processes

Indexed keywords

EID: 0347617359     PISSN: 09585192     EISSN: None     Source Type: Journal    
DOI: 10.1080/095851900339783     Document Type: Article

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