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Managing Service Quality: An International Journal
Volumn 7, Issue 1, 1997, Pages 34-38
Practices of excellent companies in the retail industry
Author keywords

Innovation; Management styles; Organizational change; Retail trade
Indexed keywords

EID: 0347308947     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604529710158283     Document Type: Article
Times cited : (7)
References (5)
  • 1
    • 84986139412 scopus 로고
    • The Immigrant
    • Dogwood Press, Marietta, GA
    • Nordstrom, J.W., The Immigrant, Dogwood Press, Marietta, GA, 1950.
    • (1950)
    • Nordstrom, J.W.1
  • 2
    • 0003727118 scopus 로고
    • On Leadership
    • The Free Press, New York, NY
    • Gardner, J.W., On Leadership, The Free Press, New York, NY, 1990.
    • (1990)
    • Gardner, J.W.1
  • 3
    • 0001328675 scopus 로고
    • Changing the role of top management: beyond strategy to purpose
    • November-December
    • Bartlett, C. and Ghosal, S., “Changing the role of top management: beyond strategy to purpose”, Harvard Business Review, November-December 1994, pp. 82-5.
    • (1994) Harvard Business Review , pp. 82-85
    • Bartlett, C.1    Ghosal, S.2
  • 4
    • 0010949345 scopus 로고
    • The Pursuit of Wow!
    • Vintage Press, New York, NY
    • Peters, T., The Pursuit of Wow!, Vintage Press, New York, NY, 1994.
    • (1994)
    • Peters, T.1
  • 5
    • 0002193615 scopus 로고
    • Organizational Behavior
    • Allyn & Bacon, Boston, MA
    • Gordon, J.R., Organizational Behavior, Allyn & Bacon, Boston, MA, 1993.
    • (1993)
    • Gordon, J.R.1

* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.