An ERP-client benefit-oriented maintenance taxonomy

Journal of Systems and Software

Volumn 64, Issue 2, 2002, Pages 87-109

  Ng, Celeste See Pui ^a   Gable, Guy ^a   Chan, Taizan ^a  

^a QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Business benefit; Case study; ERP characteristics; ERP maintenance definition; Maintenance taxonomy; Patch maintenance; Upgrade; User support

Indexed keywords

COMPUTER SOFTWARE; INFORMATION SCIENCE; PERSONNEL TRAINING; SOCIETIES AND INSTITUTIONS;

TAXONOMY;

ENTERPRISE RESOURCE PLANNING;

EID: 0347298535     PISSN: 01641212     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0164-1212(02)00029-8     Document Type: Article

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