Sustaining quality in the UK public sector: Quality measurement frameworks

International Journal of Quality and Reliability Management

Volumn 19, Issue 5, 2002, Pages 581-595

  McAdam, Rodney ^a   Reid, Renee ^a   Saulters, Robbie ^a  

^a UNIVERSITY OF ULSTER   (United Kingdom)

Author keywords

Performance measurement; Public sector; Quality

Indexed keywords

EID: 0346853168     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710210427548     Document Type: Article

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