Identifying mobile phone design features critical to user satisfaction

Human Factors and Ergonomics In Manufacturing

Volumn 14, Issue 1, 2004, Pages 15-29

  Han, Sung H ^a   Kim, Kwang J ^a   Yun, Myung H ^a   Hong, Sang W ^a   Kim, Jongseo ^a  

^a Pohang University of Science and Technology (POSTECH)   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

CELLULAR TELEPHONE SYSTEMS; CUSTOMER SATISFACTION; HUMAN ENGINEERING; TELEPHONE SETS;

MOBILE PHONES; USER SATISFACTION;

PRODUCT DESIGN;

EID: 0346503027     PISSN: 10908471     EISSN: None     Source Type: Journal    
DOI: 10.1002/hfm.10051     Document Type: Article

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