Total quality management and the not-for-profit

Administration in Social Work

Volumn 22, Issue 3, 1998, Pages 75-86

  Smergut, Peter ^a  

^a Working Organization for Retarded Children and Adults Inc   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0346498055     PISSN: 03643107     EISSN: 15444376     Source Type: Journal    
DOI: 10.1300/J147v22n03_05     Document Type: Article

References (6)

1. Champy, J. (1995). The mandate for new leadership. New York: Harper Business Press.
2. Cohen, S., & Eimicke, W. (1995). A guide to getting started: Implementing total quality management in non-profit organizations. New York: Columbia University School of International and Public Affairs.
3. Deming, W. E. (1986). Out of crisis. Cambridge, MA: MIT Center for Advanced Engineering Studies.
4. McLaughlin, T. (1995). It’s lime for mergers. The Non-Profit Times, September, 12, 51-54.
5. Shaw, J. (1995). The war on non-profits. Responsive Philanthropy, 6(4), 32-35.
6. Senge, P. (1990). The fifth discipline. New York: Doubleday.