Applying linguistic decision-making method to deal with service quality evaluation problems

International Journal of Uncertainty, Fuzziness and Knowldege-Based Systems

Volumn 9, Issue SUPPL., 2001, Pages 103-114

  Chen, Chen T ^a  

^a DA YEH UNIVERSITY   (Taiwan)

Author keywords

Linguistic variables; Multiple criteria decision making (MCDM); Service quality; Trapezoidal fuzzy numbers

Indexed keywords

EID: 0346347410     PISSN: 02184885     EISSN: None     Source Type: Journal    
DOI: 10.1142/S0218488501001022     Document Type: Article

References (28)

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