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Volumn 11, Issue 3, 1998, Pages 401-421

Preferred strategies for responding to hostile questions in environmental public meetings

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EID: 0346060810     PISSN: 08933189     EISSN: 15526798     Source Type: Journal    
DOI: 10.1177/0893318998113003     Document Type: Article
Times cited : (15)

References (31)
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    • Allen, M.W.1    Caillouet, R.H.2
  • 11
    • 84970359127 scopus 로고
    • Explanations in negative messages: More insights from speech act theory
    • Campbell, K. S. (1990). Explanations in negative messages: More insights from speech act theory. Journal of Business Communication, 27, 357-375.
    • (1990) Journal of Business Communication , vol.27 , pp. 357-375
    • Campbell, K.S.1
  • 15
    • 84970515305 scopus 로고
    • Choosing the right words: The development of guidelines for the selection of "appropriate" crisis-response strategies
    • Coombs, W. T. (1995). Choosing the right words: The development of guidelines for the selection of "appropriate" crisis-response strategies. Management Communication Quarterly, 8, 447-476.
    • (1995) Management Communication Quarterly , vol.8 , pp. 447-476
    • Coombs, W.T.1
  • 24
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    • Englewood Cliffs, NJ: Prentice Hall Hill & Knowlton Executives
    • Hill & Knowlton Executives. (1975). Critical issues in public relations. Englewood Cliffs, NJ: Prentice Hall.
    • (1975) Critical Issues in Public Relations
  • 25
    • 0003574035 scopus 로고
    • Cambridge, UK: Cambridge University Press
    • Levinson, S. C. (1983). Pragmatics. Cambridge, UK: Cambridge University Press.
    • (1983) Pragmatics
    • Levinson, S.C.1
  • 28
    • 79959371863 scopus 로고
    • Speech act theory and degrees of directness in professional writing
    • Riley, K. (1987). Speech act theory and degrees of directness in professional writing. Technical Writing Teacher, 15, 94-104.
    • (1987) Technical Writing Teacher , vol.15 , pp. 94-104
    • Riley, K.1
  • 29
    • 0004097793 scopus 로고
    • Cambridge, UK: Cambridge University Press
    • Searle, J. R. (1969). Speech acts. Cambridge, UK: Cambridge University Press.
    • (1969) Speech Acts
    • Searle, J.R.1
  • 30
    • 84965740543 scopus 로고
    • Communicating through crisis: A strategy for organizational survival
    • Sturges, D. L. (1994). Communicating through crisis: A strategy for organizational survival. Management Communication Quarterly, 7, 297-316.
    • (1994) Management Communication Quarterly , vol.7 , pp. 297-316
    • Sturges, D.L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.