Hospitality research and scholarship

Hospitality Management Education

Volumn , Issue , 2013, Pages 173-191

  Chacko, Harsha ^a  

^a UNIVERSITY OF NEW ORLEANS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0345852691     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203047408-15     Document Type: Chapter

References (7)

1. Chacko, H. and E.C. Nebel III. (1990). Qualitative research: Its time has come, Hospitality Research Journal, 14, 383-391.
2. Dann, G., D. Nash, and P. Pearce. (1988). Methodology in tourism research, Annals of Tourism Research, 15, 1-28.
3. Dillman, D.A. (1978). Mail and telephone surveys: The total design method, New York: John Wiley and Sons.
4. Lundberg, C. (1997). Widening the process of hospitality inquiry: Toward appreciating research alternatives, Journal of Hospitality and Tourism Research, 21, 1-13.
5. Marriott Corporation. (1993). Empowerment provides a “host�? of ways to capture customers on the go, Marriott World, Jan./Feb./Mar., p. 10.
6. Nebel III, E.C. (1991). Managing hotels effectively: lessons from outstanding general managers. New York: Van Nostrand Reinhold.
7. Peters, T. and R. Waterman. (1982). In search of excellence: Lessons from America 's best run companies. New York: Harper & Row.