An Examination of Managers' Beliefs about their Roles as Facilitators of Learning

Management Learning

Volumn 33, Issue 2, 2002, Pages 147-179

  Ellinger, Andrea D ^a   Bostrom, Robert P ^b  

^a UNIVERSITY OF ALABAMA   (United States)

^b UNIVERSITY OF GEORGIA   (United States)

Author keywords

Coaching beliefs; Critical Incident Technique; Facilitator of learning; Learning organization; Managerial beliefs; Mental models

Indexed keywords

EID: 0345807474     PISSN: 13505076     EISSN: None     Source Type: Journal    
DOI: 10.1177/1350507602332001     Document Type: Article

References (82)

1. Altman, Y. and Iles, P. (1998) 'Learning, Leadership, Teams: Corporate Learning and Organisational Change', Journal of Management Development 17(1): 44-55.
2. Antonioni, D. (1994) 'Managerial Roles for Effective Team Leadership', Supervisory Management 39(5): 3.
3. Argyris, C. (1983) 'Productive and Counterproductive Reasoning Processes', in S. Srivastva and Associates (eds) The Executive Mind: Insights on Managerial Thought and Action. San Francisco, CA: Jossey-Bass.
4. Argyris, C. (1993) 'Education for Leading-Learning', Organizational Dynamics 21(3): 5-17.
5. Argyris, C. and Schon, D. A. (1996) Organizational Learning II: Theory, Method, and Practice. Reading, MA: Addison-Wesley.
6. Armentrout, B. W. (1995) 'Making Coaching Your Management Metaphor', HR Focus 72(6): 3.
7. Bandura, A. (1982) 'Self-efficacy Mechanism in Human Agency', American Psychologist 372: 122-47.
8. Bandura, A. (1986) Social Foundations of Thought and Action. Englewood Cliffs, NJ: Prentice Hall.
9. Blanchard, K. and Shula, D. (1995) Everyone's A Coach. New York: Harper Business.
10. Boyatzis, R. E. (1998) Transforming Qualitative Information. Thousand Oaks, CA: Sage.
11. Boydell, T. and Leary, M. (1994) 'From Management Development to Managing Development: The Changing Role of the Manager in the Learning Organization', Transitions 94(9): 8-9.
12. Buchholz, R. A. (1978) 'An Empirical Study of Contemporary Beliefs about Work in American Society', Journal of Applied Psychology 63(2): 219-27.
13. Calderhead, J. (ed.) (1987) Exploring Teachers' Thinking. London: Cassell Educational.
14. Campbell, J. P., Dunnette, M. D., Lawler, E. E., III and Weick, K. E., Jr (1970) Managerial Behavior, Performance, and Effectiveness. New York: McGraw-Hill.
15. Clark, C. M. and Peterson, P. P. (1987) 'Teachers' Thought Processes', In M. C. Wittrock (ed.) Handbook of Research on Teaching, 3rd edn, pp. 255-96. New York: Macmillan.
16. Clawson, V. (1992) 'The Role of the Facilitator in Computer Supported Environments', unpublished doctoral dissertation, Walden University.
17. Cohen, E. and Tichy, N. (1998) 'Teaching: The Heart of Leadership', The Healthcare Forum Journal 41(2): 20.
18. Connor, P. E. and Becker, B. W. (1994) 'Personal Values and Management: What Do We Know and Why Don't We Know More?', Journal of Management Inquiry 3(1): 67-73.
19. Cummings, T. G. and Worley, C. G. (1993) Organization Development and Change. St Paul, MN: West Publishing.
20. Davies, J. and Easterby-Smith, M. (1984) 'Learning and Developing from Managerial Work Experiences', Journal of Management Studies 21(2): 169-83.
21. Dechant, K. (1989) 'Managing Change in the Workplace: Learning Strategies of Managers', unpublished doctoral dissertation, Teachers College, Columbia University.
22. Dilts, R. (1990) Changing Belief Systems with NLP. Cupertino, CA: Meta Publications.
23. Dilts, R. (1996) Visional Leadership Skills: Creating a World to which People Want to Belong. Cupertino, CA: Meta Publications.
24. Dilts, R., Hallbom, T. and Smith, S. (1991) Beliefs: Pathways to Health and Well Being. Portland, OR: Metamorphous Press.
25. Dunphy, D., Turner D., and Crawford, M. (1997) 'Organizational Learning as the Creation of Core Competencies', Journal of Management Development 16(4): 232-44.
26. Easterby-Smith, M. P. V and Davies, J. (1983) 'Developing Strategic Thinking', Long Range Planning 16(4): 389.
27. Ellinger, A. M. (1997) 'Managers as Facilitators of Learning in Learning Organizations', unpublished doctoral dissertation, University of Georgia, Athens.
28. Ellinger, A. D. (1999) 'Antecedents and Consequences of Coaching Behavior', Performance Improvement Quarterly 12(4): 3-29.
29. Ellinger, A. D. and Bostrom, R. P. (1999) 'Managerial Coaching Behaviors in Learning Organizations,' The Journal of Management Development 18(9): 752-71.
30. Ellinger, A. D. and Watkins, K. E. (1998) 'Updating the Critical Incident Technique After Forty Years', in R. Torraco (ed.) Proceedings of the Academy of Human Resource Development, pp. 285-92. Oak Brook, IL: Academy of Human Resource Development.
31. Evered, R. D. and Selman, J. C. (1989) 'Coaching and the Art of Management', Organizational Dynamics 18(Autumn): 16-32.
32. Fisher, K. K. (1989) 'Managing in the High-commitment Workplace', Organizational Dynamics (Winter): 31-50.
33. Flanagan, J. C. (1954) 'The Critical Incident Technique', Psychological Bulletin 51(4): 327-58.
34. French, R. and Bazalgette, J. (1996) 'From "Learning Organization" To "Teaching-learning Organization"?', Management Learning 27(1): 113-28.
35. Gibbs, B. (1994) 'The Effects of Environment and Technology on Managerial Roles', Journal of Management 20(3): 581-604.
36. Graham, S., Wedman, J. F. and Garvin-Kester, B. (1993) 'Manager Coaching Skills: Development and Application', Performance Improvement Quarterly 6(1): 2-13.
37. Graham, S., Wedman, J. F. and Garvin-Kester, B. (1994) 'Manager Coaching Skills: What Makes a Good Coach?', Performance Improvement Quarterly 7(2): 81-94.
38. Guba, E. G. and Lincoln, Y. S. (1981) Effective Evaluation. San Francisco, CA: Jossey-Bass.
39. Honey, P. (1995) 'Everyday Experiences are Opportunities for Learning', People Management 1(18): 55.
40. Hyman, J. and Cunningham, I. (1998) 'Managers as Developers: Some Reflections on the Contribution of Empowerment in Britain', International Journal of Training and Development 2(2): 91-107.
41. Kolb, D. A. (1984) Experiential Learning: Experience as the Source of Learning and Development. Englewood Cliffs, NJ: Prentice Hall.
42. Kraut, A. I., Pedigo, P. R., McKenna, D. D. and Dunnette, M. D. (1989) 'The Role of the Manager: What's Really Important in Different Management Jobs', The Academy of Management Executive 3(4): 286-93.
43. Kuchinke, K. P. (1999) 'Leadership and Culture: Work-related Values and Leadership Styles among One Company's U.S. and German Telecommunication Employees', Human Resource Development Quarterly 10(2): 135-54.
44. Larsen, H. H. (1997) 'Do High-flyer Programmes Facilitate Organizational Learning? From Individual Skills Building to Development of Organizational Competence', Journal of European Industrial Training 21(8): 310-18.
45. McGill, M. E. and Slocum, J. W., Jr (1998) 'A Little Leadership Please?', Organizational Dynamics: 39-49.
46. McGovern, P., Gratton, L., Hope-Hailey, V., Stiles, P. and Truss, C. (1997) 'Human Resource Management on the Line?', Human Resource Management Journal 7(4): 12-29.
47. Marshall, J. and Stewart, R. (1981) 'Managers' Job Perceptions: Part I: Their Overall Frameworks and Working Strategies', Journal of Management Studies 18(2): 177-89.
48. Marshall, J. and Stewart, R. (1981) 'Managers' Job Perceptions: Part II: Opportunities for, and Attitudes to, Choice', Journal of Management Studies 18(3): 263-75.
49. Marsick, V. J. and Watkins, K. E. (1999) Facilitating Learning Organizations: Making Learning Count. Aldershot: Gower.
50. Merriam, S. B. and Simpson, E. L. (1995) A Guide to Research for Educators and Trainers of Adults, 2nd edn. Malabar, FL: Kreiger.
51. Mintzberg, H. (1973) The Nature of Managerial Work. Englewood Cliffs, NJ: Prentice Hall.
52. Mintzberg, H. (1990) 'The Manager's Job: Folklore and Fact', Harvard Business Review. 163-76.
53. Mintzberg, H. (1994) 'Rounding out the Manager's Job', Sloan Management Review 36(1): 11-26.
54. Morse, J. J. and Wagner, F. R. (1978) ' Measuring the Process of Managerial Effectiveness', Academy of Management Journal 21(1): 23-35.
55. Mumford, A. (1993) How Managers Can Develop Managers. Aldershot: Gower.
56. Orth, C. D., Wilkinson, H. E. and Benfari, R. C. (1987) 'The Manager's Role as Coach and Mentor', Organizational Dynamics: 56-74.
57. Patton, M. Q. (1990) Qualitative Evaluation and Research Methods, 2nd edn. Newbury Park, CA: Sage.
58. Porras, J. I. and Silvers, R. C. (1991) 'Organization Development and Transformation', Annual Review of Psychology 42: 51-78.
59. Puffer, S. M., McCarthy, D. J. and Naumov, A. I. (1997) 'Russian Managers' Beliefs about Work: Beyond the Stereotypes', Journal of World Business 32(3): 258-76.
60. Rokeach, M. (1968) Beliefs, Attitudes and Values. San Francisco, CA: Jossey-Bass.
61. Schneider, C., Klemp, G. O., Jr and Kastendiek, S. (1983) 'The Balancing Act: Competencies of Effective Teachers and Mentors', in K. Watkins (ed.) Innovation Abstracts, vol. 5, no. 4, Austin, TX: National Institute for Staff and Organizational Development.
62. Seifert, L. L. (1994) 'Perceptions of Managerial Coaching within Selected Workplaces', unpublished doctoral dissertation, University of Arkansas.
63. Senge, P. M. (1990a) The Fifth Discipline. New York: Doubleday.
64. Senge, P. M. (1990b) 'The Leader's New Work: Building Learning Organizations', Sloan Management Review 32(1): 7-23.
65. Senge, P. M. (1992) 'Mental Models', Planning Review (March/April): 4-10, 44.
66. Senge, P. M., Kleiner, A., Roberts, C., Ross, R. B. and Smith, B. J. (1994) The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization. New York: Doubleday.
67. Senge, P. M., Kleiner, A., Roberts, C., Ross R., Ross G. and Smith B. (1999) The Dance of Change: The Challenges to Sustaining Momentum in Learning Organizations. New York: Doubleday.
68. Stewart, R. (1989) 'Studies of Managerial Jobs and Behaviour: The Ways Forward', Journal of Management Studies (1): 1-10.
69. Strauss, A. and Corbin, J. (1990) Basics of Qualitative Research. Thousand Oaks, CA: Sage.
70. Ulrich, D., Von Glinow, M. A. and Jick, T. (1993) 'High-impact Learning: Building and Diffusing Learning Capability', Organizational Dynamics (Autumn): 52-66.
71. Van der Krogt, F. J. and Vermulst, A. A. (2000) 'Beliefs about Organising Learning: A Conceptual and Empirical Analysis of Managers' and Workers' Learning Action Theories', International Journal of Training and Development 4(2): 124-37.
72. Waldersee, R. (1997) 'Becoming a Learning Organization: The Transformation of the Workforce', Journal of Management Development 16(4): 262-73.
73. Watkins, K. E. and Marsick, V. J. (1993) Sculpting the Learning Organization: Lessons in the Art and Science of Systemic Change. San Francisco, CA: Jossey-Bass.
74. Watkins, K. E. and Marsick, V. J. (eds) (1996) In Action: Creating the Learning Organization. Virginia: American Society for Training and Development.
75. Watson, T. J. (1996) 'How Do Managers Think? Identity, Morality and Pragmatism in Managerial Theory and Practice', Management Learning 27(3): 323-41.
76. Weaver, R. G. and Farrell, J. D. (1997) Managers as Facilitators. San Francisco, CA: Berrett-Koehler.
77. Weber, R. P. (1990) Basic Content Analysis, 2nd edn. Newbury Park, CA: Sage.
78. Yukl, G. A. (1981) Leadership in Organizations. Englewood Cliffs, NJ: Prentice Hall.
79. Yukl, G. A. (1989a) Leadership in Organizations, 2nd edn. Englewood Cliffs, NJ: Prentice Hall.
80. Yukl, G. (1989b) 'Managerial Leadership: A Review of Theory and Research', Journal of Management 15(2): 251-89.
81. Yukl, G. (1994) Leadership in Organizations, 3rd edn. Englewood Cliffs, NJ: Prentice Hall.
82. Yukl, G. and Van Fleet, D. D. (1992) 'Theory and Research on Leadership in Organizations', in M. D. Dunnette and L. M. Hough (eds) Handbook of Industrial and Organizational Psychology, vol. 3, 2nd edn, pp. 147-97. Palo Alto, CA: Consulting Psychologists Press.