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Volumn 35, Issue 15, 2003, Pages 1659-1665

Why do diners tip: Rule-of-thumb or valuation of service?

Author keywords

[No Author keywords available]

Indexed keywords

PRODUCTIVITY; SERVICE PROVISION;

EID: 0345530741     PISSN: 00036846     EISSN: None     Source Type: Journal    
DOI: 10.1080/0003684032000126799     Document Type: Article
Times cited : (34)

References (22)
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    • Bodvarsson, Ö.B.1    Gibson, W.A.2
  • 3
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    • Bodvarsson, Ö. B. and Gibson, W. A. (1999) An economic approach to tips and service quality: results of a survey, The Social Science Journal, 36, 137-47.
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    • Bodvarsson, Ö.B.1    Gibson, W.A.2
  • 5
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    • The Midas Touch: The effects of interpersonal touch on restaurant tipping
    • Crusco, A. H. and Wetzel, C. G. (1984) The Midas Touch: the effects of interpersonal touch on restaurant tipping, Personality and Social Psychology Bulletin, 10, 512-17.
    • (1984) Personality and Social Psychology Bulletin , vol.10 , pp. 512-517
    • Crusco, A.H.1    Wetzel, C.G.2
  • 6
    • 0000275731 scopus 로고
    • If Homo Economics could choose his own utility function, would he want one with a conscience?
    • Frank, R. (1987) If Homo Economics could choose his own utility function, would he want one with a conscience? American Economic Review, 77, 593-604.
    • (1987) American Economic Review , vol.77 , pp. 593-604
    • Frank, R.1
  • 7
    • 0012596211 scopus 로고
    • Production, information costs and economic organization: The buyer monitoring case
    • Jacob, N. and Page, A. (1980) Production, information costs and economic organization: the buyer monitoring case, American Economic Review, 70, 476-78.
    • (1980) American Economic Review , vol.70 , pp. 476-478
    • Jacob, N.1    Page, A.2
  • 9
    • 0002048949 scopus 로고
    • The effects of alcohol consumption on restaurant tipping
    • Lynn, M. (1988) The effects of alcohol consumption on restaurant tipping, Personality and Social Psychology Bulletin, 14, 87-91.
    • (1988) Personality and Social Psychology Bulletin , vol.14 , pp. 87-91
    • Lynn, M.1
  • 10
    • 0010001304 scopus 로고    scopus 로고
    • The relationship between tipping and service quality: A comment on Bodvarsson and Gibson's article
    • Lynn, M. (2000) The relationship between tipping and service quality: a comment on Bodvarsson and Gibson's article, The Social Science Journal, 37, 131-35.
    • (2000) The Social Science Journal , vol.37 , pp. 131-135
    • Lynn, M.1
  • 11
    • 38149148132 scopus 로고
    • Neuroticism and the prevalence of tipping: A cross-country study
    • Lynn, M. (1994) Neuroticism and the prevalence of tipping: a cross-country study, Personality and Individual Differences, 17, 137-38.
    • (1994) Personality and Individual Differences , vol.17 , pp. 137-138
    • Lynn, M.1
  • 12
    • 0034135066 scopus 로고    scopus 로고
    • National personality and tipping customs
    • Lynn, M. (2000) National personality and tipping customs, Personality and Individual Differences, 28, 395-404.
    • (2000) Personality and Individual Differences , vol.28 , pp. 395-404
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  • 14
    • 38249020701 scopus 로고
    • Restaurant tipping: An examination of three 'rational' explanations
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    • (1990) Journal of Economic Psychology , vol.11 , pp. 169-181
    • Lynn, M.1    Grassman, A.2
  • 15
  • 18
    • 0000077739 scopus 로고
    • Work effort, on-the-job screening and alternative methods of remuneration
    • (Ed.) R.G. Ehrenberg, JAI Press, Greenwich, CT
    • Pencavel, J. H. (1977) Work effort, on-the-job screening and alternative methods of remuneration, in Research in Labor Economics (Vol. 1) (Ed.) R.G. Ehrenberg, JAI Press, Greenwich, CT, pp. 225-58.
    • (1977) Research in Labor Economics , vol.1 , pp. 225-258
    • Pencavel, J.H.1
  • 19
    • 0004324361 scopus 로고
    • 15th Edition, Harper Collins Publishers, New York
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  • 20
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    • Tipping participation and expenditures in beauty salons
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    • (2000) Applied Economics , vol.32 , Issue.15 , pp. 2023-2031
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  • 21
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    • Between gratitude and gratuity: An analysis of tipping
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    • (1984) Annals of Tourism Research , vol.11 , pp. 59-78
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