Integrating Practical Software Measurement and the Balanced Scorecard

Proceedings - IEEE Computer Society's International Computer Software and Applications Conference

Volumn , Issue , 2003, Pages 362-367

  Card, David ^a  

^a Software Productivity Consortium ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

BALANCED SCORECARDS (BSC); PRACTICAL SOFTWARE MEASUREMENT (PSM);

COMMUNICATION; COMPUTER SOFTWARE; CUSTOMER SATISFACTION; INFORMATION THEORY; INVESTMENTS; MEASUREMENT THEORY; SALES;

SOFTWARE ENGINEERING;

EID: 0344666701     PISSN: 07303157     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (7)

1. CMMI Development Team, Capability Maturity Model - Integrated Systems/Software Engineering, Software Engineering Institute, 2001
2. J. McGarry, D. Card, et al., Practical Software Measurement, Addison Wesley, 2002
3. D. Card, "A Practical Framework for Software Measurement and Analysis", Auerbach Systems Management Strategies, October 2000
4. K. El Emam and D. Card (eds.), ISO/lEC 15939: Software Measurement Process, International Standards Organization, 2002
5. R. Kaplan and D. Norton. "The Balanced Scorecard - Measures that Drive Performance," Harvard Business Review, January 1992.
6. International Vocabulary of Basic and General Terms in Metrology, International Standards Organization, 1993
7. D. Card, Is Timing Really Everything? IEEE Software, September 1995