Trust and performance management in the medical marketplace

Journal of the Royal Society of Medicine

Volumn 96, Issue 11, 2003, Pages 532-539

  Maynard, Alan ^a   Bloor, Karen ^a  

^a UNIVERSITY OF YORK   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

CONSUMER; COST EFFECTIVENESS ANALYSIS; DOCTOR PATIENT RELATION; HEALTH CARE COST; HEALTH CARE MANAGEMENT; HEALTH CARE SYSTEM; HEALTH CARE UTILIZATION; HEALTH ECONOMICS; PATIENT SATISFACTION; REVIEW; UNITED KINGDOM;

EID: 0344665545     PISSN: 01410768     EISSN: None     Source Type: Journal    
DOI: 10.1258/jrsm.96.11.532     Document Type: Review

References (50)

1. Arrow KJ. Uncertainty and the welfare economics of medical care. Am Econ Rev 1963;53:941-73
2. Wennberg JE. On patient need, equity, supplier-induced demand, and the need to assess the outcome of common medical practices. Med Care 1985;23:512-20
3. Scitovsky T. The benefits of asymmetric markets. J Econ Perspect 1990;4:135-48
4. Evans RG. Strained Mercy: the Economics of Canadian Health Care. Toronto: Butterworth, 1984
5. Hippocrates. Adams FC (transl.) The Oath Written by Hippocrates. London, 1849
6. Williams A. Health economics: the end of clinical freedom? BMJ 1988;297:1183-6
7. Weisbrod BA. Notes on the evaluation of health services. Scand J Soc Med 1978;13:93-7
8. Harrison S, Pollit C. Controlling Health Professionals. Buckingham: Open University Press, 1994
9. Irvine D. The Doctor's Tale: Professionalism and Public Trust. Oxford: Radcliffe Press, 2003
10. Blomqvist A. The doctor as double agent: information symmetry, health insurance, and medical care. J Health Econ 1991;10:411-32
11. Williams A. Cost-effectiveness analysis: is it ethical? J Med Ethics 1992;18:7-11
12. Smith A. In Inquiry into the Nature and Causes of the Wealth of Nations (1776). London: Dent, 1904
13. Smith A. A Theory of Moral Sentiments (1759). London: Oxford University Press, 1976
14. Folland S, Goodman AC, Stano M. The Economics of Health and Health Care. New York: Macmillan, 1993
15. Pauly MV, Satterthwaite MA. The pricing of primary care physicians' services: a test of the role of consumer information. Bell J Econ 1981;12:488-506
16. O'Neill O. A Question of Trust. BBC Reith Lectures 2002. Cambridge: Cambridge University Press, 2002
17. General Medical Council. Good Medical Practice. London: GMC, 2000
18. Department of Health. A First Class Service: Quality in the NHS. London: Stationery Office, 1999
19. Klein R. The New Politics of the NHS. 4th edn. London: Longman, 2001
20. McKeown T. The Role of Medicine: Dream, Mirage or Nemesis? London: Nuffield Provincial Hospitals Trust, 1976
21. Cochrane AL. Effectiveness and Efficiency: Random Reflections on Health Services. London: Nuffield Provincial Hospitals Trust, 1972
22. Wennberg JE, Gittelsohn A. Variations in medical care among small areas. Sci Am 1982;246:100-11
23. McPherson K, Wennberg JE, Hovind OB, Clifford P. Small-area variations in the use of common surgical procedures: an international comparison of New England, England and Norway. N Engl J Med 1982;307:1310-14
24. Maynard A, McLachlan G, eds. Public-Private Mix for Health: the Relevance and Effects of Change. London: Nuffield Provincial Hospitals Trust, 1982
25. Bloor K, Maynard A. Expenditure on the NHS during and after the Thatcher years. Its growth and utilisation. CHE Discussion Paper 113, 1993
26. Scott T, Maynard A. Will the new GP Contract Lead to Cost Effective Medical Practice? York: Centre for Health Economics, University of York, 1991
27. Robinson R, Le Grand J. Evaluating the NHS Reforms. London: King's Fund, 1994
28. Le Grand J, Mays N, Mulligan J. Learning from the NHS Internal Market. London: King's Fund, 1998
29. Smith PC, ed. Reforming Markets in Health Care: an Economic Perspective. Buckingham: Open University Press, 2000
30. Semmelweis I. Die Aetiologie, der Begriff und die Prophylaxis des Kindbettfiebers. Budapest and Vienna, 1861
31. Nightingale F. Notes on Hospitals, 3rd edn. London: Longmans, 1863
32. Vincent C, Neale G, Woloshynowych M. Adverse events in British hospitals: preliminary retrospective record review. BMJ 2001;322:517-19
33. Kohn LT, Corrigan JM, Donaldson MS. To Err is Human: Building a Safer Health System. Washington, DC: Institute of Medicine. National Academy Press, 2000
34. Wilson RM, Runciman WB, Gibberd RW, Harrison BT, Newby L, Hamilton JD. The quality in Australia healthcare study. Med J Aust 1995;163:458-71
35. Jarman B, Gault S, Alves B, et al. Explaining differences in English hospital death rates using routinely collected data. BMJ 1999;318:1515-20
36. Vallance-Owen A, Cubbin S. Monitoring national clinical outcomes: a challenging programme. Br J Health Care Manag 2002;8:412-17
37. Walker A, Maynard A. Managing medical workforces: from relative stability to disequilibrium in the UK NHS. Appl Health Econ Health Policy 2003;2:25-36
38. Maynard A. The Kidderminster effect. Br J Health Care Manag 2003;9:158
39. Department of Health. Reforming NHS Financial Flows: Introducing Payment by Results. London: Stationery Office, 2002
40. National Confidential Enquiry into Perioperative Deaths. Functioning as a Team? The 2002 Report of the National Confidential Enquiry into Perioperative Deaths. [www.ncepod.org.uk]. Accessed August, 2003
41. Williams JG, Mann RY. Hospital episode statistics: time for clinicians to get involved? Clin Med 2002;2:34-7
42. Bloor K, Maynard A. Consultants: managing them means measuring them. Health Serv J 2002;112:10-11
43. Maynard A, Bloor K. Managing medical practice: time for a quantitative approach. Clinicians Mgmt 2003;12:33-8
44. Yates J. Why are we Waiting? Oxford: Oxford University Press, 1987
45. Yates J. Private Eye, Heart and Hip. London: Churchill Livingstone, 1995
46. NHS Confederation, British Medical Association. Investing in Medical Practice: the General Medical Services Contract. London: NHS Confederation. BMA, 2003
47. Marshall M, Roland M. The new contract: renaissance or requiem for general practice? Br J Gen Pract 2002;52:531-62
48. Williamson OE. The theory of the firm as governance structure: from choice to contract. J Econ Perspect 2002;16:171-95
49. James R. Return to Reason - Popper's Thought in Public Life. Somerset: Open Books, 1980
50. Hampton JR. The end of clinical freedom. BMJ 1983;287:1237-8