Editorial: From p-services to e-services

International Journal of Service Industry Management

Volumn 14, Issue 5, 2003, Pages 480-482

  li, Eldon Y ^a   Zhao, Xiande ^b  

^a YUAN ZE UNIVERSITY   (Taiwan)

^b CHINESE UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Customer loyalty; Electronic commerce; Internet; Self service

Indexed keywords

EID: 0344118142     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230310500174     Document Type: Editorial

References (0)