메뉴 건너뛰기




Volumn 32, Issue 9-10, 1998, Pages 904-921

A contingency analysis of the impact of salesperson’s effort on satisfaction and performance in selling new products

Author keywords

Internal marketing; Marketing communications; Organizational performance; Product launch; Sales management; Salesforce

Indexed keywords


EID: 0342775427     PISSN: 03090566     EISSN: None     Source Type: Journal    
DOI: 10.1108/03090569810232345     Document Type: Article
Times cited : (24)

References (28)
  • 1
    • 21844505274 scopus 로고
    • Inducing multiline salespeople to adopt house brands
    • April
    • Anderson, E. and Robertson, T.S. (1995), “Inducing multiline salespeople to adopt house brands”, Journal of Marketing, April, Vol. 59, pp. 16‐31.
    • (1995) Journal of Marketing , vol.59 , pp. 16-31
    • Anderson, E.1    Robertson, T.S.2
  • 2
    • 0000357545 scopus 로고
    • Estimating nonresponse bias in mail surveys
    • August
    • Armstrong, J.T. and Overton, T.S. (1977), “Estimating nonresponse bias in mail surveys”, Journal of Marketing Research, August, Vol. 14, pp. 396‐402.
    • (1977) Journal of Marketing Research , vol.14 , pp. 396-402
    • Armstrong, J.T.1    Overton, T.S.2
  • 3
    • 0040004377 scopus 로고
    • Measuring performance of industrial salespersons
    • September
    • Behrman, D.N. and Perreault, W.D. (1982), “Measuring performance of industrial salespersons”, Journal of Business Research, September, Vol. 10, pp. 355‐70.
    • (1982) Journal of Business Research , vol.10 , pp. 355-370
    • Behrman, D.N.1    Perreault, W.D.2
  • 4
    • 0001903493 scopus 로고
    • A role stress model of performance and satisfaction of industrial salespersons
    • Fall
    • Behrman, D.N. and Perreault, W.D. (1984), “A role stress model of performance and satisfaction of industrial salespersons”, Journal of Marketing, Fall, Vol. 48, pp. 9‐21.
    • (1984) Journal of Marketing , vol.48 , pp. 9-21
    • Behrman, D.N.1    Perreault, W.D.2
  • 5
    • 21144480256 scopus 로고
    • Antecedents and consequences of salesperson job satisfaction: meta analysis and assessment of causal effects
    • February
    • Brown, S.P. and Peterson, R.A. (1993), “Antecedents and consequences of salesperson job satisfaction: meta analysis and assessment of causal effects”, Journal of Marketing Research, February, Vol. 30, pp. 63‐77.
    • (1993) Journal of Marketing Research , vol.30 , pp. 63-77
    • Brown, S.P.1    Peterson, R.A.2
  • 6
    • 21744460665 scopus 로고
    • The effect of effort on sales performance and job satisfaction
    • April
    • Brown, S. P. and Peterson, R.A. (1994), “The effect of effort on sales performance and job satisfaction”, Journal of Marketing, April, Vol. 58, pp. 70‐80.
    • (1994) Journal of Marketing , vol.58 , pp. 70-80
    • Brown, S.P.1    Peterson, R.A.2
  • 7
    • 0001203394 scopus 로고
    • Acquisition of domain‐related information in relation to high and low domain knowledge
    • June
    • Chiesi, H.L., Spilich, G.J. and Voss, J.F. (1979), “Acquisition of domain‐related information in relation to high and low domain knowledge”, Journal of Verbal Learning and Verbal Behavior, June, Vol. 18, pp. 257‐73.
    • (1979) Journal of Verbal Learning and Verbal Behavior , vol.18 , pp. 257-273
    • Chiesi, H.L.1    Spilich, G.J.2    Voss, J.F.3
  • 8
    • 21144475996 scopus 로고
    • The motivational impact of sales quotas on effort
    • February
    • Chowdhury, J. (1993), “The motivational impact of sales quotas on effort”, Journal of Marketing Research, February, Vol. 30, pp. 28‐41.
    • (1993) Journal of Marketing Research , vol.30 , pp. 28-41
    • Chowdhury, J.1
  • 12
    • 84950630203 scopus 로고
    • Why new products fail
    • November
    • Konrath, J. (1992), “Why new products fail”, Sales and Marketing Management, November, Vol. 144, pp. 48‐56.
    • (1992) Sales and Marketing Management , vol.144 , pp. 48-56
    • Konrath, J.1
  • 13
    • 38149145507 scopus 로고
    • Exploring the organizational commitment‐performance linkage in marketing: a study of insurance salespeople
    • Leong, S.M., Randall, D.M. and Cote, J.A. (1994), “Exploring the organizational commitment‐performance linkage in marketing: a study of insurance salespeople”, Journal of Business Research, Vol. 29, pp. 57‐63.
    • (1994) Journal of Business Research , vol.29 , pp. 57-63
    • Leong, S.M.1    Randall, D.M.2    Cote, J.A.3
  • 14
    • 84916478596 scopus 로고
    • Coping with environmental uncertainty and boundary spanning in product manager’s role
    • Spring
    • Lysonski, S.A., Singer and Wilemon, D. (1989), “Coping with environmental uncertainty and boundary spanning in product manager’s role”, Journal of Consumer Marketing, Spring, Vol. 6, pp. 33‐44.
    • (1989) Journal of Consumer Marketing , vol.6 , pp. 33-44
    • Lysonski, S.A.1    Singer, S.2    Wilemon, D.3
  • 16
    • 84989143831 scopus 로고
    • Information asymmetries; a source of competitive advantage for diversified firms
    • January
    • Nayyar, P.R. (1990), “Information asymmetries; a source of competitive advantage for diversified firms”, Strategic Management Journal, January, Vol. 11, pp. 513‐19.
    • (1990) Strategic Management Journal , vol.11 , pp. 513-519
    • Nayyar, P.R.1
  • 18
    • 21844511943 scopus 로고
    • An empirical test of the consequences of behavior‐ and outcome‐based sales control systems
    • Oliver, R.L. and Anderson, E. (1994), “An empirical test of the consequences of behavior‐ and outcome‐based sales control systems”, Journal of Marketing, Vol. 58, pp. 53‐67.
    • (1994) Journal of Marketing , vol.58 , pp. 53-67
    • Oliver, R.L.1    Anderson, E.2
  • 19
    • 0005511737 scopus 로고
    • New product development under changing economic conditions
    • Rochford, L. and Wotruba, T.R. (1993), “New product development under changing economic conditions”, Journal of Business and Industrial Marketing, Vol. 8 No. 3, pp. 4‐12.
    • (1993) Journal of Business and Industrial Marketing , vol.8 , Issue.3 , pp. 4-12
    • Rochford, L.1    Wotruba, T.R.2
  • 21
  • 22
    • 21344483138 scopus 로고
    • The influence of market orientation of he firm on salesforce behavior and attitudes
    • Siguaw, J.A., Brown, G. and Widing, R.E. II (1994), “The influence of market orientation of he firm on salesforce behavior and attitudes”, Journal of Marketing Research, Vol. 31, pp. 106‐16.
    • (1994) Journal of Marketing Research , vol.31 , pp. 106-116
    • Siguaw, J.A.1    Brown, G.2    Widing, R.E.I.I.3
  • 23
    • 21144479658 scopus 로고
    • Boundary role ambiguity: facets, determinants, and impacts
    • April
    • Singh, J. (1993), “Boundary role ambiguity: facets, determinants, and impacts”, Journal of Marketing, April, Vol. 57, pp. 11‐31.
    • (1993) Journal of Marketing , vol.57 , pp. 11-31
    • Singh, J.1
  • 24
    • 0001312143 scopus 로고
    • Threat‐rigidity effects in organizational behavior: a multilevel analysis
    • Staw, B.M., Sandelands, L.E. and Dutton, J.E. (1981), “Threat‐rigidity effects in organizational behavior: a multilevel analysis”, Administrative Science Quarterly, Vol. 26, pp. 501‐25.
    • (1981) Administrative Science Quarterly , vol.26 , pp. 501-525
    • Staw, B.M.1    Sandelands, L.E.2    Dutton, J.E.3
  • 25
    • 0001800608 scopus 로고
    • Smarter versus harder: an exploratory attributional analysis of salespeople’s motivation
    • February
    • Sujan, H. (1986), “Smarter versus harder: an exploratory attributional analysis of salespeople’s motivation”, Journal of Marketing Research, February, Vol. 23, pp. 41‐9.
    • (1986) Journal of Marketing Research , vol.23 , pp. 41-49
    • Sujan, H.1
  • 26
    • 0020088068 scopus 로고
    • Innovation characteristics and innovation adoption implementation: a meta‐analysis of findings
    • Tornatzky, L.G. and Klein, K.J. (1982), “Innovation characteristics and innovation adoption implementation: a meta‐analysis of findings”, IEEE Transactions on Engineering Management EM, Vol. 29, pp. 28‐45.
    • (1982) IEEE Transactions on Engineering Management EM , vol.29 , pp. 28-45
    • Tornatzky, L.G.1    Klein, K.J.2
  • 27
    • 0000182481 scopus 로고
    • Motivation and performance in industrial selling: present knowledge and needed research
    • May
    • Walker, O.C. Jr, Churchill, G.A. Jr and Ford, N.M. (1977), “Motivation and performance in industrial selling: present knowledge and needed research”, Journal of Marketing Research, May, Vol. 14, pp. 156‐68.
    • (1977) Journal of Marketing Research , vol.14 , pp. 156-168
    • Walker, O.C.J.1    Churchill, G.A.J.2    Ford, N.M.3
  • 28
    • 0343645609 scopus 로고
    • The impact of new product introductions on sales management strategy
    • Winter, p
    • Wotruba, T.R. and Rochford, L. (1995), “The impact of new product introductions on sales management strategy”, Journal of Personal Selling and Sales Management, Winter, Vol. 15, p. 3551.
    • (1995) Journal of Personal Selling and Sales Management , vol.15 , pp. 3551
    • Wotruba, T.R.1    Rochford, L.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.