Measuring the effectiveness of town centre management schemes: An exploratory framework

International Journal of Retail & Distribution Management

Volumn 25, Issue 2, 1997, Pages 70-77

  Pal, John ^a   Sanders, Emma ^b  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

^b Lloyds Pharmacy Ltd   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0342612090     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590559710160364     Document Type: Article

References (19)

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2. URBED, Vital and Viable Town Centres: Meeting the Challenge, HMSO, London, 1994.
3. Department of the Environment, Planning Policy Guidance 6: Town Centres and Retail Development, HMSO, London, 1996.
4. House of Commons Select Committee on the Environment, Shopping Centres and Their Future, Vol. 1,HMSO, London, 1994.
5. Department of the Environment, The Government's Response to the Fourth Report from the House of Commons Select Committee on the Environment: Shopping Centres and Their Future, February, HMSO, London, 1995.
6. Healey and Baker, Measuring Vitality and Viability - A Critical Analysis of the Tests of PPG6, a report for Tesco Stores Ltd, London, 1995.
7. Lockwood, J., What's Happening in Our Town Centres?, Urban Management Initiatives, 1996.
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9. Carter, N., Klein, R. and Day, P., How Organisations Measure Success: The Use of Performance Indicators in Government, Routledge, London, 1992.
10. The Hillier Parker rankings is one of the components of the “health check” advocated by the URBED report. The rankings use the number of multiples to draw up league tables of a town's position. Further detail can be found in [15].
11. Reynolds, J. and Schiller, R., “A new classification of shopping centres in Great Britain using multiple branch numbers”, Journal of Property Research, Vol. 9 No. 2, 1992, pp. 122-60.
12. Pal, J., “Ups and downs in the centre quality debate”, Planning, No. 1109, 1995.
13. Tomalin, C. and Pal, J., “Local authority responses to retail change: the case for town centre management”, International Journal of Retail & Distribution Management, Vol. 22 No. 6, 1995, pp. 51-6.
14. Tomes, A. and Hayes, M., Operations Management: Principles and Practice, Prentice-Hall, London, 1993.
15. Drucker, P., Management, Pan Books, London, 1997.
16. Lawton, R.L., “Creating a customer-centred culture”, Quality Forum, Vol. 17 No. 1, 1991, pp. 5-9.
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18. Thomas, K., Planning for Shops, Estates Gazette, London, 1990.
19. Midwinter, A., “Developing performance indicators for local government: the Scottish experience”, Public Money and Management, April-June, 1994, pp. 37-43.