Privacy and Confidentiality in Digital Reference

Reference and User Services Quarterly

Volumn 43, Issue 1, 2003, Pages 26-36

  Neuhaus, Paul ^a   Van Fleet, Connie ^b   Wallace, Danny P ^b  

^a CARNEGIE MELLON UNIVERSITY   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0242570510     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (26)

1. ALA, "Questions and Answers on Privacy and Confidentiality." Accessed June 3, 2003, www.ala.org/alaorg/oif/privacyqanda.html.
2. Paul Neuhaus and Matthew R. Marsteller, "Chat Reference at Carnegie Mellon University," Public Services Quarterly, nos. 1/2 (2002): 29-30.
3. Mary Moore, National Medical Library, interview by author. Mar. 2003.
4. Carnegie Mellon University, "Ask a Librarian." Accessed June 3, 2003, www.library.cmu.edu/Research/ask.html.
5. Thomas A. Peters, Computerized Monitoring and Online Privacy (Jefferson, NC: McFarland & Co., 1999), 106.
6. ALA, ALA Handbook of Organization 2002-2003 (Chicago: ALA, 2002), 51.
7. Arlene Bielefield and Lawrence Cheeseman, Library Patrons and the Law (New York: Neal-Schuman, 1995), 28-29; Bruce M. Kennedy, "Confidentiality of Library Records: A Survey of Problems, Policies, and Laws," Law Library Journal 81 (fall 1989): 750-54.
8. Arlene Bielefield and Lawrence Cheeseman, Library Patrons and the Law (New York: Neal-Schuman, 1995), 28-29; Bruce M. Kennedy, "Confidentiality of Library Records: A Survey of Problems, Policies, and Laws," Law Library Journal 81 (fall 1989): 750-54.
9. Kennedy, "Confidentiality of Library Records," 734-35.
10. Ibid., 755.
11. Arlene Bielefield and Lawrence Cheeseman, Maintaining the Privacy of Library Records: A Handbook and Guide (New York: Neal-Schuman, 1994), 60-63.
12. Kennedy, "Confidentiality of Library Records," 766.
13. Ibid., 766.
14. Lee Strickland, "Critical Legal Concerns for Information Professionals," Workshop, College Park, Md. (May 15, 2002).
15. I b i d.
16. Mary Minow, "The USA PATRIOT Act," Library Journal 127, no. 16 (Oct. 1, 2002): 54.
17. Leigh S. Estabrook et. al, "Public Libraries' Response to the Events of September 11th." Accessed June 3, 2003, www.lis.uiuc.edu/gslis/research/national.pdf:6.
18. Leigh S. Estabrook et al., "Public Libraries and Civil Liberties: A Profession Divided." Accessed June 3, 2003, www.lis.uiuc.edu/gslis/research/civil_liberties.html.
19. Leigh S. Estabrook et al., "Public Libraries and Civil Liberties - Questionnaire." Accessed June 3, 2003, www.lis.uiuc.edu/gslis/research/finalresults.pdf:3.
20. Estabrook et al., "Public Libraries and Civil Liberties: A Profession Divided."
21. Eric Lichtblau, "Justice Dept. Lists Use of New Power to Fight Terror," New York Times, May 21, 2003, sec. A, p. 1 (Late).
22. Lynn Bradley, ALA Washington Office, interview by author. Nov. 2002.
23. Estabrook et al., "Public Libraries and Civil Liberties - Questionnaire": 3.
24. Shirley A. Wiegand, "Lawmakers, Law-breakers: The Problem of Library Record Destruction," American Libraries 25 (Jan. 1994): 102-3.
25. Kennedy, "Confidentiality of Library Records," 745.
26. Bernie Sloan, "Anonymity and Digital Reference," DIG_REF Listserv (Nov. 13, 2001). Accessed June 3, 2003, groups, yahoo.com/group/dig_ref/message/4296.