Automating the finding of experts

Research Technology Management

Volumn 43, Issue 6, 2000, Pages 12-15

  Maybury, Mark ^a   D'Amore, Ray ^b   House, David ^a  

^a MITRE CORPORATION   (United States)

^b Department Head in the Information Technology Division ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0242481304     PISSN: 08956308     EISSN: None     Source Type: Journal    
DOI: 10.1080/08956308.2000.11671386     Document Type: Article

References (19)

1. Morey D., Maybury, M. and Thuraisingham, B. editors, forthcoming Advances in Knowledge Management: Principles ami Practice. Cambridge: MIT Press.
2. Fenn, J. Skill Mining: An Emerging KM Technology. Gärtner Group Report, 1999.
3. Abuzz Home Page. http:lhnnv.abuzz.com/
4. Keen.com Home Page, http://mm.keen.com/
5. Experts Exchange Home Page. http://mw.experts-exchange.com/
6. Askme.com Home Page. http://mnv.teltech.com/
7. Organik Home Page, http://mw.organik.com/content/intro.htm
8. Ackerman, M. and Malone, T. "Answer Garden: A Tool for Growing Organizational Memory." In Proceedings of the ACM Conference on Office Information Systems, Cambridge, MA, April 1990. Ackerman, M., McDonald, D., Lutters, W., and Muramatsu, J. "Recommenders for Expertise Management," ACM SIGIR '99 Workshop on Recommender Systems: Algorithms and Evaluation University of California, Berkeley August 19, 1999. 9. Foner, L. "Yenta: A Multi-Agent,
9. Referral-based Matchmaking System." In Proceedings of the First International Conference on Autonomous Agents, Marina DelRey.CA, 1997.
10. Kanfer, A., Sweet, J. and Schlosser, A. "Humanizing the Net: Social Navigation with a 'Know-Who' Email Agent." In Proceedings of the 3rd Conference on Human Factors and the Web, 1997.
11. Konstan, J. A., Miller, B. N., Maltz, D., Herlocker, J. L., Gordon, L. R., and Riedl, J. "Applying collaborative filtering to USENET news," Communications of the ACM, 40(3), pp. 77-87, 1997.
12. Vivacqua, A. "Agents for Expertise Location." In Proceedings of the 1999 AAAI Spring Symposium on Intelligent Agents in Cyberspace. Technical Report SS-99-03. Stanford, CA, March 1999.
13. Dataware Technologies Inc. (1998). "Knowledge Management: Linking People to Knowledge for Bottom Line Results," http://wwwl.dataware.com/forum/kms/kmsfull.htm, undated.
14. Kautz, B., Selman, B., and Shah, M. "The Hidden Web," AI Magazine, 18(2), pp. 27-36, 1997.
15. Mattox, D., Smith, K. and Seligman, L. "Software Agents for Data Management." In Thuraisingham, B. Handbook of Data Management, CRC Press: New York, pp. 703-722, 1998.
16. Maybury, M., D'Amore, R. and House, D. forthcoming. "Automated Discovery and Mapping of Expertise." In Mark Ackerman, Andrew Cohen, Vokmar Pipek, and Volker Wulf (eds.) Beyond Knowledge Management: Sharing Expertise, Cambridge: MIT Press.
17. Expert Finder presently uses NameTag from IsoQuest Corporation. We have also experimented with MITRE's Alembic information extraction system, http://mnv. milre.org/resources/centers/it/g063/ nl-iiulex.html
18. Mattox, D., Maybury, M., and Morey, D. "Enterprise Expert and Knowledge Discovery." Proceedings of 8th International Conference on Human-Computer Interaction (HCI International '99), August 22-27, 1999, Munich, Germany. Invited session on "Computer supported Communication and Cooperation-Making Information Aware," pp. 303-307.
19. Tacit Knowledge Systems Home Page, http://Tacit.com