-
1
-
-
0013309745
-
Business relationships: An examination of the effects of buyer-salesperson relationships on customer retention and willingness to refer and recommend
-
Boles, J.S., Barksdale, H.C. Jr and Johnson, J.T. (1997), "Business relationships: an examination of the effects of buyer-salesperson relationships on customer retention and willingness to refer and recommend", Journal of Business & Industrial Marketing, Vol. 12 No. 3/4, pp. 248-58.
-
(1997)
Journal of Business & Industrial Marketing
, vol.12
, Issue.3-4
, pp. 248-258
-
-
Boles, J.S.1
Barksdale Jr., H.C.2
Johnson, J.T.3
-
2
-
-
21744460665
-
The effect of effort on sales performance and job satisfaction
-
April
-
Brown, S.R. and Peterson, R.A. (1994), "The effect of effort on sales performance and job satisfaction", Journal of Marketing, Vol. 58, April, pp. 70-80.
-
(1994)
Journal of Marketing
, vol.58
, pp. 70-80
-
-
Brown, S.R.1
Peterson, R.A.2
-
3
-
-
0001689342
-
Women contrasted to men in the industrial salesforce: Job satisfaction, values, role clarity, performance and propensity to leave
-
August
-
Busch, P. and Bush, R.F. (1978), "Women contrasted to men in the industrial salesforce: job satisfaction, values, role clarity, performance and propensity to leave", Journal of Marketing Research, Vol. 15, August, pp. 438-48.
-
(1978)
Journal of Marketing Research
, vol.15
, pp. 438-448
-
-
Busch, P.1
Bush, R.F.2
-
4
-
-
0442278682
-
Tending the sales relationship
-
December
-
Callahan, M.R. (1992), "Tending the sales relationship", Training and Development, December, pp. 31-6.
-
(1992)
Training and Development
, pp. 31-36
-
-
Callahan, M.R.1
-
5
-
-
0002791965
-
Effective interpersonal listening and personal selling
-
Winter
-
Castleberry, S.W. and Shepard, D.C. (1993), "Effective interpersonal listening and personal selling", Journal of Personal Selling and Sales Management, Vol. 13, Winter, pp. 35-50.
-
(1993)
Journal of Personal Selling and Sales Management
, vol.13
, pp. 35-50
-
-
Castleberry, S.W.1
Shepard, D.C.2
-
6
-
-
0004256092
-
-
Richard D. Irwin, Chicago, IL
-
Churchill, G.A., Ford, N.M. and Walker, O.C. (1997), Sales Force Management, 5th edition, Richard D. Irwin, Chicago, IL.
-
(1997)
Sales Force Management, 5th Edition
-
-
Churchill, G.A.1
Ford, N.M.2
Walker, O.C.3
-
7
-
-
0001518205
-
The determinants of salesforce performance: A meta-analysis
-
May
-
Churchill, G.A., Ford, N.M., Hartley, S.W. and Walker, O.C. (1985), "The determinants of salesforce performance: a meta-analysis", Journal of Marketing Research, Vol. 22, May, pp. 103-18.
-
(1985)
Journal of Marketing Research
, vol.22
, pp. 103-118
-
-
Churchill, G.A.1
Ford, N.M.2
Hartley, S.W.3
Walker, O.C.4
-
8
-
-
21344478003
-
Behavior-based and outcome-based salesforce control systems
-
October
-
Cravens, D.W., Ingram, T.N., LaForge, R.W. and Young, C.E. (1993), "Behavior-based and outcome-based salesforce control systems", Journal of Marketing, Vol. 57, October, pp. 47-59.
-
(1993)
Journal of Marketing
, vol.57
, pp. 47-59
-
-
Cravens, D.W.1
Ingram, T.N.2
LaForge, R.W.3
Young, C.E.4
-
9
-
-
0003056894
-
Relationship quality in services selling: An interpersonal perspective
-
July
-
Crosby, L.A., Evans, K.R. and Cowles, D. (1990), "Relationship quality in services selling: an interpersonal perspective", Journal of Marketing, Vol. 54, July, pp. 68-81.
-
(1990)
Journal of Marketing
, vol.54
, pp. 68-81
-
-
Crosby, L.A.1
Evans, K.R.2
Cowles, D.3
-
10
-
-
0001662251
-
Salesforce socialization
-
October
-
Dubinsky, A.J., Howell, R.D., Ingram, T.N. and Bellenger, D.N. (1986), "Salesforce socialization", Journal of Marketing, Vol. 50, October, pp. 192-207.
-
(1986)
Journal of Marketing
, vol.50
, pp. 192-207
-
-
Dubinsky, A.J.1
Howell, R.D.2
Ingram, T.N.3
Bellenger, D.N.4
-
11
-
-
0001932429
-
Developing buyer-seller relationships
-
April
-
Dwyer, F.R., Schurr, P.H. and Oh, S. (1987), "Developing buyer-seller relationships", Journal of Marketing, Vol. 51, April, pp. 11-27.
-
(1987)
Journal of Marketing
, vol.51
, pp. 11-27
-
-
Dwyer, F.R.1
Schurr, P.H.2
Oh, S.3
-
12
-
-
0013309743
-
Selecting successful salespeople: A meta-analysis of biological and psychological selection criterion
-
Houston, M.J. (Ed.), American Marketing Association, Chicago, IL
-
Ford, N.M., Walker, O.C. Churchill, G.A. and Hartley, S.W. (1987), "Selecting successful salespeople: a meta-analysis of biological and psychological selection criterion", in Houston, M.J. (Ed.), Review of Marketing, American Marketing Association, Chicago, IL, pp. 90-131.
-
(1987)
Review of Marketing
, pp. 90-131
-
-
Ford, N.M.1
Walker, O.C.2
Churchill, G.A.3
Hartley, S.W.4
-
13
-
-
0442325754
-
Increasing the utility of the application blank: Relationship between job application information and subsequent performance and turnover of salespeople
-
Summer
-
Gable, M., Hollon, C. and Dangello, F. (1992), "Increasing the utility of the application blank: relationship between job application information and subsequent performance and turnover of salespeople", Journal of Personal Selling and Sales Management, Vol. 12, Summer, pp. 40-55.
-
(1992)
Journal of Personal Selling and Sales Management
, vol.12
, pp. 40-55
-
-
Gable, M.1
Hollon, C.2
Dangello, F.3
-
14
-
-
0004311503
-
-
The Dartnell Corporation, Chicago, IL
-
Heide, C.P. (1994), Dartnell's 28th Salesforce Compensation Survey, 1994-1995, The Dartnell Corporation, Chicago, IL.
-
(1994)
Dartnell's 28th Salesforce Compensation Survey, 1994-1995
-
-
Heide, C.P.1
-
15
-
-
0001462580
-
Identifying successful industrial salesmen by personality and personal characteristics
-
November
-
Lament, L.W. and Lundstrom, W.J. (1977), "Identifying successful industrial salesmen by personality and personal characteristics", Journal of Marketing Research, Vol. 14, November, pp. 517-29.
-
(1977)
Journal of Marketing Research
, vol.14
, pp. 517-529
-
-
Lament, L.W.1
Lundstrom, W.J.2
-
16
-
-
0001952495
-
Mapping the procedural knowledge of industrial sales personnel: A script-theoretic investigation
-
January
-
Leigh, T.W. and McGraw, P.F. (1989), "Mapping the procedural knowledge of industrial sales personnel: a script-theoretic investigation", Journal of Marketing, Vol. 53, January, pp. 16-34.
-
(1989)
Journal of Marketing
, vol.53
, pp. 16-34
-
-
Leigh, T.W.1
McGraw, P.F.2
-
17
-
-
0006290773
-
Adaptive selling: The role of gender, age, sales experience, and education
-
Levy, M. and Sharma, A. (1994), "Adaptive selling: the role of gender, age, sales experience, and education", Journal of Business Research, Vol. 31 No. 1, pp. 39-47.
-
(1994)
Journal of Business Research
, vol.31
, Issue.1
, pp. 39-47
-
-
Levy, M.1
Sharma, A.2
-
18
-
-
0002216866
-
-
Fall
-
Macintosh, G., Anglin, K.A., Szymanski, D.M. and Gentry, J.W. (1992), Relationship Development in Selling: A Cognitive Analysis, Vol. 12, Fall, pp. 23-34.
-
(1992)
Relationship Development in Selling: A Cognitive Analysis
, vol.12
, pp. 23-34
-
-
Macintosh, G.1
Anglin, K.A.2
Szymanski, D.M.3
Gentry, J.W.4
-
19
-
-
0010859126
-
The mediating role of sales behaviors: An alternative perspective of sales performance and effectiveness
-
Summer
-
Plank, R.E. and Reid, D.A. (1994), "The mediating role of sales behaviors: an alternative perspective of sales performance and effectiveness", Journal of Personal Selling and Sales Management, Vol. 14, Summer, pp. 43-56.
-
(1994)
Journal of Personal Selling and Sales Management
, vol.14
, pp. 43-56
-
-
Plank, R.E.1
Reid, D.A.2
-
20
-
-
0000932434
-
The SOCO scale: A measure of the customer orientation of salespeople
-
August
-
Saxe, R. and Weitz, B.A. (1982), "The SOCO scale: a measure of the customer orientation of salespeople", Journal of Marketing Research, Vol. 19, August, pp. 343-51.
-
(1982)
Journal of Marketing Research
, vol.19
, pp. 343-351
-
-
Saxe, R.1
Weitz, B.A.2
-
21
-
-
0002373795
-
Adaptive selling: Conceptualization, measurement, and nomological validity
-
February
-
Spiro, R.L. and Weitz, B.A. (1990), "Adaptive selling: conceptualization, measurement, and nomological validity", Journal of Marketing Research, Vol. 27, February, pp. 61-9.
-
(1990)
Journal of Marketing Research
, vol.27
, pp. 61-69
-
-
Spiro, R.L.1
Weitz, B.A.2
-
22
-
-
21344494683
-
Learning orientation, working smart, and effective selling
-
July
-
Sujan, H., Weitz, B.A. and Kumar, N. (1994), "Learning orientation, working smart, and effective selling", Journal of Marketing, Vol. 58, July, pp. 39-52.
-
(1994)
Journal of Marketing
, vol.58
, pp. 39-52
-
-
Sujan, H.1
Weitz, B.A.2
Kumar, N.3
-
23
-
-
0001509574
-
Client evaluation cues: A comparison of successful and unsuccessful salespeople
-
May
-
Szymanski, D.M. and Churchill, G.A. (1990), "Client evaluation cues: a comparison of successful and unsuccessful salespeople", Journal of Marketing Research, Vol. 27, May, pp. 163-74.
-
(1990)
Journal of Marketing Research
, vol.27
, pp. 163-174
-
-
Szymanski, D.M.1
Churchill, G.A.2
-
24
-
-
0000182481
-
Motivation and performance in industrial selling: Present knowledge and needed research
-
May
-
Walker, O.C., Churchill, G.A. Jr and Ford, N.M. (1977), "Motivation and performance in industrial selling: present knowledge and needed research", Journal of Marketing Research, Vol. 14, May, pp. 156-68.
-
(1977)
Journal of Marketing Research
, vol.14
, pp. 156-168
-
-
Walker, O.C.1
Churchill Jr., G.A.2
Ford, N.M.3
-
25
-
-
0002829543
-
Effectiveness in sales interaction: A contingency framework
-
Winter
-
Weitz, B.A. (1981), "Effectiveness in sales interaction: a contingency framework", Journal of Marketing, Vol. 45, Winter, pp. 85-103.
-
(1981)
Journal of Marketing
, vol.45
, pp. 85-103
-
-
Weitz, B.A.1
|