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Volumn 10, Issue 1, 2003, Pages 65-72

Benchmarking as an enabler of business excellence in the South African financial sector

Author keywords

Benchmarking; Best practice; Financial sector; South Africa

Indexed keywords

JOB SATISFACTION; PERSONNEL; PROJECT MANAGEMENT; QUALITY CONTROL; RESEARCH; SOCIETIES AND INSTITUTIONS; STANDARDS;

EID: 0242333155     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770310457557     Document Type: Article
Times cited : (25)

References (13)
  • 1
    • 0242297283 scopus 로고    scopus 로고
    • Best practice benchmarking (the path to excellence)
    • Camp, R.C. (1998), "Best practice benchmarking (the path to excellence)", CMA Magazine, Vol. 72 No. 8, pp. 10-15.
    • (1998) CMA Magazine , vol.72 , Issue.8 , pp. 10-15
    • Camp, R.C.1
  • 2
    • 0010943615 scopus 로고
    • The benchmarking advantage
    • Carey, R. (1994), "The benchmarking advantage", Successful Meetings, Vol. 43 No. 3, pp. 120-3.
    • (1994) Successful Meetings , vol.43 , Issue.3 , pp. 120-123
    • Carey, R.1
  • 4
    • 0031185007 scopus 로고    scopus 로고
    • The benchmarking process: Assessing its value and limitations
    • Elmuti, D. and Kathawala, Y. (1997), "The benchmarking process: assessing its value and limitations", Industrial Management, Vol. 39 No. 4, pp. 12-19.
    • (1997) Industrial Management , vol.39 , Issue.4 , pp. 12-19
    • Elmuti, D.1    Kathawala, Y.2
  • 6
    • 0242360191 scopus 로고    scopus 로고
    • Best practice benchmarking: Delivering the goods?
    • Holloway, J. and Francis, G. (1998), "Best practice benchmarking: delivering the goods?", Total Quality Management, Vol. 9 No. 4/5, pp. 121-5.
    • (1998) Total Quality Management , vol.9 , Issue.4-5 , pp. 121-125
    • Holloway, J.1    Francis, G.2
  • 7
    • 0242360260 scopus 로고
    • The pilot years: The growth of the NACUBO benchmarking project
    • Kempner, D.E. (1993), "The pilot years: the growth of the NACUBO benchmarking project", NABUCO Business Officer, Vol. 27 No. 6, pp. 21-31.
    • (1993) NABUCO Business Officer , vol.27 , Issue.6 , pp. 21-31
    • Kempner, D.E.1
  • 8
    • 0242328809 scopus 로고    scopus 로고
    • Study identifies best practices in core processes of consumer lending
    • Leath, J.T. Jr (1998), "Study identifies best practices in core processes of consumer lending", Journal of Retail Banking Services, Vol. 20 No. 1, pp. 35-40.
    • (1998) Journal of Retail Banking Services , vol.20 , Issue.1 , pp. 35-40
    • Leath J.T., Jr.1
  • 10
    • 85071409593 scopus 로고    scopus 로고
    • Benchmarking your business: Beyond the buzzword
    • McShane, P.K. (1996), "Benchmarking your business: beyond the buzzword", Business Journal Serving Southern Tier, Vol. 10 No. 9, pp. 21-3.
    • (1996) Business Journal Serving Southern Tier , vol.10 , Issue.9 , pp. 21-23
    • McShane, P.K.1
  • 11
    • 0242360256 scopus 로고    scopus 로고
    • Process benchmarking in retail financial services
    • Poulson, B. (1996), "Process benchmarking in retail financial services", Management Services, Vol. 40 No. 6, pp. 12-14.
    • (1996) Management Services , vol.40 , Issue.6 , pp. 12-14
    • Poulson, B.1
  • 12
    • 85071409981 scopus 로고    scopus 로고
    • Benchmarking: Key to being the best
    • Weiss, W.H. (1996), "Benchmarking: key to being the best", Supervision, Vol. 57 No. 3, pp. 14-16.
    • (1996) Supervision , vol.57 , Issue.3 , pp. 14-16
    • Weiss, W.H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.