Minimum data sets – finding the balance in benchmarking

Facilities

Volumn 14, Issue 1-2, 1996, Pages 47-51

  Shiem–Shin Then, Danny ^a  

^a HERIOT WATT UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0242328863     PISSN: 02632772     EISSN: None     Source Type: Journal    
DOI: 10.1108/02632779610108495     Document Type: Article

References (4)

1. Spendolini, M.J., The Benchmarking Book, AMACOM, New York, NY, 1992, pp. 6-7.
2. Zairi, M., Measuring Performance for Business Results, Chapman & Hall, London, 1994, p. 71.
3. Bendell, T., Boulter, L. and Kelly, J., Benchmarking for Competitive Advantage, Pitman, London, 1993.
4. Karlof, B. and Ostblom, S., Benchmarking - A Signpost to Excellence in Quality and Productivity, John Wiley & Sons, Chichester, 1993.