메뉴 건너뛰기




Volumn 18, Issue 4-5, 2003, Pages 366-375

Antecedents of survey response bias in business-to-business services

Author keywords

Business to business marketing; Services; Surveys

Indexed keywords


EID: 0242298112     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858620310480269     Document Type: Review
Times cited : (3)

References (21)
  • 1
    • 0032093329 scopus 로고    scopus 로고
    • Role of response behavior theory in survey research: A cross-national study
    • Albaum, G.S., Evangelista, F. and Medina, N. (1998), "Role of response behavior theory in survey research: a cross-national study", Journal of Business, Vol. 42 No. 2, pp. 115-25.
    • (1998) Journal of Business , vol.42 , Issue.2 , pp. 115-125
    • Albaum, G.S.1    Evangelista, F.2    Medina, N.3
  • 2
    • 0001188499 scopus 로고
    • Reference group influence on product and brand purchase decisions
    • September
    • Bearden, W.O. and Eatzel, M.J. (1982), "Reference group influence on product and brand purchase decisions", Journal of Consumer Research, Vol. 9, September, pp. 183-94.
    • (1982) Journal of Consumer Research , vol.9 , pp. 183-194
    • Bearden, W.O.1    Eatzel, M.J.2
  • 3
    • 0000268883 scopus 로고
    • Cognitive processes used by survey respondents to answer behavioral frequency questions
    • Blair, E. and Burton, S. (1987), "Cognitive processes used by survey respondents to answer behavioral frequency questions", Journal of Consumer Research, Vol. 14 No. 2, pp. 280-8.
    • (1987) Journal of Consumer Research , vol.14 , Issue.2 , pp. 280-288
    • Blair, E.1    Burton, S.2
  • 4
    • 0001488014 scopus 로고
    • Question threat and response bias
    • Bradburn, N., Sudman, S. and Blair, E. (1978), "Question threat and response bias", Public Opinion Quarterly, Vol. 42 No. 2, pp. 221-34.
    • (1978) Public Opinion Quarterly , vol.42 , Issue.2 , pp. 221-234
    • Bradburn, N.1    Sudman, S.2    Blair, E.3
  • 5
    • 0023214621 scopus 로고
    • Answering autobiographical questions: The impact of memory and influence on surveys
    • April
    • Bradbum, N.M., Rips, L.J. and Sherwell, S.K. (1987), "Answering autobiographical questions: the impact of memory and influence on surveys", Science, Vol. 10, April, pp. 157-61.
    • (1987) Science , vol.10 , pp. 157-161
    • Bradbum, N.M.1    Rips, L.J.2    Sherwell, S.K.3
  • 7
    • 0010205275 scopus 로고
    • Toward a theory of involvement propensity for collective behavior
    • Summer
    • Hornback, K. (1971), "Toward a theory of involvement propensity for collective behavior", Sociological Forces, Vol. 4, Summer, pp. 61-77.
    • (1971) Sociological Forces , vol.4 , pp. 61-77
    • Hornback, K.1
  • 8
    • 0037537963 scopus 로고    scopus 로고
    • Modeling survey response bias - With an analysis of the demand for an advances electronic device
    • Hsiao, C. and Sun, B.-H. (1999), "Modeling survey response bias - with an analysis of the demand for an advances electronic device", Journal of Econometrics, Vol. 89, pp. 15-39.
    • (1999) Journal of Econometrics , vol.89 , pp. 15-39
    • Hsiao, C.1    Sun, B.-H.2
  • 9
    • 0034342852 scopus 로고    scopus 로고
    • Are consumer survey results distorted? Systematic impact of behavioral frequency and duration on survey response errors
    • February
    • Lee, E., Hu, M.Y. and Toh, R.S. (2000), "Are consumer survey results distorted? Systematic impact of behavioral frequency and duration on survey response errors", Journal of Marketing Research, Vol. 37, February, pp. 125-33.
    • (2000) Journal of Marketing Research , vol.37 , pp. 125-133
    • Lee, E.1    Hu, M.Y.2    Toh, R.S.3
  • 10
    • 0001546254 scopus 로고
    • The accuracy of telephone call data collected by diary methods
    • November
    • McKenzie, J. (1983), "The accuracy of telephone call data collected by diary methods", Journal of Marketing Research, Vol. 20, November, pp. 417-27.
    • (1983) Journal of Marketing Research , vol.20 , pp. 417-427
    • McKenzie, J.1
  • 11
    • 0038932936 scopus 로고
    • Parameter estimation in marketing models in the presence of multicollinearity: An application of ridge regression
    • November
    • Mahajan, V., Jain, A.K. and Bergier, M. (1977), "Parameter estimation in marketing models in the presence of multicollinearity: an application of ridge regression", Journal of Marketing Research, Vol. 14, November, pp. 586-91.
    • (1977) Journal of Marketing Research , vol.14 , pp. 586-591
    • Mahajan, V.1    Jain, A.K.2    Bergier, M.3
  • 12
    • 21344496981 scopus 로고
    • The effects of accessability of information in memory on judgements of behavioral frequencies
    • December
    • Menon, G. (1993), "The effects of accessability of information in memory on judgements of behavioral frequencies", Journal of Consumer Research, Vol. 20, December, pp. 431-40.
    • (1993) Journal of Consumer Research , vol.20 , pp. 431-440
    • Menon, G.1
  • 13
    • 0031533014 scopus 로고    scopus 로고
    • Are the parts better than the whole? The effects of decompositional questions on judgements of frequent behaviors
    • Menon, G. (1997), "Are the parts better than the whole? The effects of decompositional questions on judgements of frequent behaviors", Journal of Marketing Research, Vol. 34 No. 3, pp. 335-46.
    • (1997) Journal of Marketing Research , vol.34 , Issue.3 , pp. 335-346
    • Menon, G.1
  • 14
    • 0002627526 scopus 로고
    • Measuring errors in reports of consumer expenditures
    • February
    • Neter, J. (1970), "Measuring errors in reports of consumer expenditures", Journal of Marketing Research, Vol. 7, February, pp. 11-25.
    • (1970) Journal of Marketing Research , vol.7 , pp. 11-25
    • Neter, J.1
  • 15
    • 58149204833 scopus 로고
    • Enhancement and denial in socially desirable responding
    • Paulhus, D.L. (1991), "Enhancement and denial in socially desirable responding", Journal of Personality & Social Psychology, Vol. 60 No. 2.
    • (1991) Journal of Personality & Social Psychology , vol.60 , Issue.2
    • Paulhus, D.L.1
  • 16
    • 34548548610 scopus 로고
    • Two-component models of socially desirable responding
    • March
    • Paulhus, D.L. (1984), "Two-component models of socially desirable responding", Journal of Personality & Social Psychology, Vol. 46, March, pp. 598-609.
    • (1984) Journal of Personality & Social Psychology , vol.46 , pp. 598-609
    • Paulhus, D.L.1
  • 17
    • 0001148289 scopus 로고
    • Organizational climate and decision framing: An intergrated approach to analyzing industrial buying decisions
    • May
    • Qualls, W.J. and Putto, C.P. (1989), "Organizational climate and decision framing: an intergrated approach to analyzing industrial buying decisions", Journal of Marketing Research, May, pp. 179-92.
    • (1989) Journal of Marketing Research , pp. 179-192
    • Qualls, W.J.1    Putto, C.P.2
  • 18
    • 34247529903 scopus 로고
    • Availability: A heuristic for judging frequency and probability
    • Tversky, A. and Kahneman, D. (1973), "Availability: a heuristic for judging frequency and probability", Cognitive Psychology, Vol. 5, pp. 207-32.
    • (1973) Cognitive Psychology , vol.5 , pp. 207-232
    • Tversky, A.1    Kahneman, D.2
  • 19
    • 0016264378 scopus 로고
    • Judgement under uncertainty: Heuristics and biases
    • Tversky, A. and Kahneman, D. (1974), "Judgement under uncertainty: heuristics and biases", Science, Vol. 185, pp. 1124-31.
    • (1974) Science , vol.185 , pp. 1124-1131
    • Tversky, A.1    Kahneman, D.2
  • 20
    • 0001921419 scopus 로고
    • A general model for understanding organizational buying behavior
    • Webster, F.E. Jr and Wind, Y. (1972), "A general model for understanding organizational buying behavior", Journal of Marketing, Vol. 36 No. 2, p. 12.
    • (1972) Journal of Marketing , vol.36 , Issue.2 , pp. 12
    • Webster F.E., Jr.1    Wind, Y.2
  • 21
    • 0002704787 scopus 로고
    • On the measurement of purchase data: Surveys versus purchase diaries
    • Wind, Y. and Lerner, D. (1979), "On the measurement of purchase data: surveys versus purchase diaries", Journal of Marketing Research, Vol. 16 No. 1, pp. 39-47.
    • (1979) Journal of Marketing Research , vol.16 , Issue.1 , pp. 39-47
    • Wind, Y.1    Lerner, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.