메뉴 건너뛰기




Volumn 15, Issue 1, 1998, Pages 10-28

Cross-cultural sales negotiations:A literature review and research propositions

Author keywords

Cross cultural management; International marketing; International trade; Negotiating; Sales management

Indexed keywords


EID: 0242289279     PISSN: 02651335     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000004481     Document Type: Review
Times cited : (62)

References (120)
  • 2
    • 84989092949 scopus 로고
    • Cross-cultural interaction: the international comparison fallacy?
    • Fall
    • Adler, N.J. and Graham, J.L. (1989), “Cross-cultural interaction: the international comparison fallacy?”, Journal of International Business Studies, Fall, pp. 515-37.
    • (1989) Journal of International Business Studies , pp. 515-537
    • Adler, N.J.1    Graham, J.L.2
  • 3
    • 38249034337 scopus 로고
    • Business negotiations in Canada, Mexico, and the United States
    • Adler, N.J., Graham, J.L. and Gehrke, T.S. (1987), “Business negotiations in Canada, Mexico, and the United States”, Journal of Business Research, Vol. 15, pp. 411-29.
    • (1987) Journal of Business Research , vol.15 , pp. 411-429
    • Adler, N.J.1    Graham, J.L.2    Gehrke, T.S.3
  • 4
    • 0002508363 scopus 로고
    • Essentials of personal selling - the new professionalism
    • Prentice-Hall, Englewood Cliffs, NJ.
    • Anderson, R. (1995), “Essentials of personal selling - the new professionalism”, Prentice-Hall, Englewood Cliffs, NJ.
    • (1995)
    • Anderson, R.1
  • 5
    • 0002147450 scopus 로고
    • Development of a content analytical system for analysis of bargaining communication in marketing
    • February
    • Anglemar, R. and Stern, L.W. (1978), “Development of a content analytical system for analysis of bargaining communication in marketing”, Journal of Marketing Research, February, pp. 93-102.
    • (1978) Journal of Marketing Research , pp. 93-102
    • Anglemar, R.1    Stern, L.W.2
  • 6
    • 3543039378 scopus 로고
    • The American advisor abroad
    • Bass, B.M. (1971), “The American advisor abroad”, Journal of Applied Behavioural Science, Vol. 7 No. 3, pp. 285-308.
    • (1971) Journal of Applied Behavioural Science , vol.7 , Issue.3 , pp. 285-308
    • Bass, B.M.1
  • 7
    • 0002388448 scopus 로고
    • Productivity, distributive justice, and bargaining among children
    • Benton, A.A. (1971), “Productivity, distributive justice, and bargaining among children”, Journal of Personality and Social Psychology, Vol. 18, pp. 68-78.
    • (1971) Journal of Personality and Social Psychology , vol.18 , pp. 68-78
    • Benton, A.A.1
  • 9
    • 3542990823 scopus 로고
    • Interpersonal attraction, hostility, and perception
    • in Mills J. (Ed.), Macmillan, New York, NY
    • Bramel, D. (1969), “Interpersonal attraction, hostility, and perception”, in Mills, J. (Ed.), Experimental Social Psychology, Macmillan, New York, NY, pp. 1-120.
    • (1969) Experimental Social Psychology , pp. 1-120
    • Bramel, D.1
  • 11
    • 0001884863 scopus 로고
    • Attitudes and attraction
    • Academic Press, New York, NY.
    • Byrne, D. (1969), “Attitudes and attraction”, Advances in Experimental Social Psychology, Vol. 4, Academic Press, New York, NY.
    • (1969) Advances in Experimental Social Psychology , vol.4
    • Byrne, D.1
  • 12
    • 0001884703 scopus 로고
    • Marketing negotiations in France, Germany, the United Kingdom, and United States
    • Cambell, N.C.G., Graham, J.L., Jolibert, A. and H. G. Meissner (1988), “Marketing negotiations in France, Germany, the United Kingdom, and United States”, Journal of Marketing, Vol. 52, pp. 49-62.
    • (1988) Journal of Marketing , vol.52 , pp. 49-62
    • Cambell, N.C.G.1    Graham, J.L.2    Jolibert, A.3    Meissner, H.G.4
  • 13
    • 0347816368 scopus 로고
    • 2nd ed., Society for Inter-cultural Education, Training and Research, Intercultural Press, Washington, DC
    • Casse, P. (1981), Training for the Cross Cultural Mind, 2nd ed., Society for Inter-cultural Education, Training and Research, Intercultural Press, Washington, DC.
    • (1981) Training for the Cross Cultural Mind
    • Casse, P.1
  • 16
    • 84985084373 scopus 로고
    • Training Englishmen in the non-verbal behaviour of Arabs: an experiment on intercultural communication
    • Collett, P. (1971), “Training Englishmen in the non-verbal behaviour of Arabs: an experiment on intercultural communication”, International Journal of Psychology, Vol. 6, pp. 209-15.
    • (1971) International Journal of Psychology , vol.6 , pp. 209-215
    • Collett, P.1
  • 18
    • 51249171113 scopus 로고
    • A confirmatory investigation of industrial buyer image of the saleswomen
    • Summer
    • Cook, R.W. and Corey, R.J. (1991), “A confirmatory investigation of industrial buyer image of the saleswomen”, Journal of Academy of Marketing Science, Vol. 19, Summer, pp. 199-208.
    • (1991) Journal of Academy of Marketing Science , vol.19 , pp. 199-208
    • Cook, R.W.1    Corey, R.J.2
  • 21
    • 3543008276 scopus 로고
    • Communicating across cultures: an empirical investigation
    • D’Anglejan, A. and Tucker, G.R. (1973), “Communicating across cultures: an empirical investigation”, Journal of Cross-Cultural Psychology, Vol. 4 No. 1, pp. 121-30.
    • (1973) Journal of Cross-Cultural Psychology , vol.4 , Issue.1 , pp. 121-130
    • D’Anglejan, A.1    Tucker, G.R.2
  • 23
    • 0015491517 scopus 로고
    • Interaction and influence processes in personal selling
    • Winter
    • Davis, H.L. and Silk, A.J. (1972), “Interaction and influence processes in personal selling”, Sloan Management Review, Vol. 13, Winter, pp. 59-76.
    • (1972) Sloan Management Review , vol.13 , pp. 59-76
    • Davis, H.L.1    Silk, A.J.2
  • 26
    • 3543027991 scopus 로고
    • international edition, The Dryden Press, Chicago, IL.
    • Deutsch, M.F. (1994), Marketing Management, international edition, The Dryden Press, Chicago, IL.
    • (1994) Marketing Management
    • Deutsch, M.F.1
  • 27
    • 3543006496 scopus 로고
    • Profiting from distribution conflicts
    • December
    • Dommermuth, W. (1976), “Profiting from distribution conflicts”, Business Horizons, December, pp. 4-13.
    • (1976) Business Horizons , pp. 4-13
    • Dommermuth, W.1
  • 30
    • 0000944181 scopus 로고
    • Bargaining in an asymmetrical power structure
    • Winter
    • Dwyer, F.R. and Walker, O.C. (1981), “Bargaining in an asymmetrical power structure”, Journal of Marketing, Winter, pp. 104-15.
    • (1981) Journal of Marketing , pp. 104-115
    • Dwyer, F.R.1    Walker, O.C.2
  • 35
    • 84928455075 scopus 로고
    • A social structural approach to speech evaluation
    • Foon, A.E. (1986), “A social structural approach to speech evaluation”, The Journal of Social Psychology, Vol. 126 No. 4, pp. 521-30.
    • (1986) The Journal of Social Psychology , vol.126 , Issue.4 , pp. 521-530
    • Foon, A.E.1
  • 37
    • 3543027990 scopus 로고
    • Avoiding the pitfalls of business abroad
    • March.
    • Frank, S. (1992), “Avoiding the pitfalls of business abroad”, Sales and Marketing Management, March.
    • (1992) Sales and Marketing Management
    • Frank, S.1
  • 38
    • 0024466053 scopus 로고
    • Communicating across cultures: a social skills perspective
    • Furnham, A. (1989), “Communicating across cultures: a social skills perspective”, Counselling Psychology Quarterly, Vol. 2 No. 2, pp. 205-22.
    • (1989) Counselling Psychology Quarterly , vol.2 , Issue.2 , pp. 205-222
    • Furnham, A.1
  • 39
    • 0010134759 scopus 로고
    • Guidelines for international business negotiations
    • Autumn
    • Ghauri, P.N. (1986), “Guidelines for international business negotiations”, International Marketing Review, Autumn, Vol. 4, pp. 72-82.
    • (1986) International Marketing Review , vol.4 , pp. 72-82
    • Ghauri, P.N.1
  • 42
    • 77951147887 scopus 로고
    • Brazilian, Japanese, and American Business Negotiations
    • Spring/Summer
    • Graham, J.L. (1983), “Brazilian, Japanese, and American Business Negotiations”, Journal of International Business Studies, Vol. 14, Spring/Summer, pp. 47-62.
    • (1983) Journal of International Business Studies , vol.14 , pp. 47-62
    • Graham, J.L.1
  • 43
    • 0002329881 scopus 로고
    • A comparison of Japanese and American business negotiations
    • Graham, J.L. (1984), “A comparison of Japanese and American business negotiations”, International Journal of Research in Marketing, Vol. 1 No. 1, pp. 51-68.
    • (1984) International Journal of Research in Marketing , vol.1 , Issue.1 , pp. 51-68
    • Graham, J.L.1
  • 44
    • 0001126042 scopus 로고
    • Cross-cultural marketing negotiations: a laboratory experiment
    • a Spring
    • Graham, J.L. (1985a, “Cross-cultural marketing negotiations: a laboratory experiment”, Marketing Science, Vol. 4 No. 2, Spring, pp. 130-46.
    • (1985) Marketing Science , vol.4 , Issue.2 , pp. 130-146
    • Graham, J.L.1
  • 45
    • 33749309183 scopus 로고
    • The influence of culture on the process of business negotiations: an exploratory study
    • b Spring
    • Graham, J.L. (1985b, “The influence of culture on the process of business negotiations: an exploratory study”, Journal of International Business, Spring, pp. 81-96.
    • (1985) Journal of International Business , pp. 81-96
    • Graham, J.L.1
  • 46
    • 0001126042 scopus 로고
    • Cross-cultural marketing negotiations: a laboratory experiment
    • c Spring
    • Graham, J.L. (1985c “Cross-cultural marketing negotiations: a laboratory experiment”, Marketing Science, Vol. 4 No. 2, Spring, pp. 130-46.
    • (1985) Marketing Science , vol.4 , Issue.2 , pp. 130-146
    • Graham, J.L.1
  • 47
    • 0038835884 scopus 로고
    • Deference given the buyer: variations across twelve cultures
    • in Contractor F.J. and Lorange P. (Eds), Lexington Books, Lexington, MA
    • Graham, J.L. (1988), “Deference given the buyer: variations across twelve cultures”, in Contractor, F.J. and Lorange, P. (Eds), Co-operative Strategies in International Business, Lexington Books, Lexington, MA, pp. 473-85.
    • (1988) Co-operative Strategies in International Business , pp. 473-485
    • Graham, J.L.1
  • 48
    • 84965566895 scopus 로고
    • A holistic analysis of Japanese and American business negotiations
    • Fall
    • Graham, J.L. and Andrews, J.D. (1987), “A holistic analysis of Japanese and American business negotiations”, Journal of Business Communications, Vol. 24, Fall, pp. 63-77.
    • (1987) Journal of Business Communications , vol.24 , pp. 63-77
    • Graham, J.L.1    Andrews, J.D.2
  • 49
    • 0011609193 scopus 로고
    • Negotiators don’t shoot from the hip
    • May/June
    • Graham, J.L. and Herberger R.A. (1983), “Negotiators don’t shoot from the hip”, Harvard Business Review, Vol. 61, May/June, pp. 160-8.
    • (1983) Harvard Business Review , vol.61 , pp. 160-168
    • Graham, J.L.1    Herberger, R.A.2
  • 50
    • 0042294501 scopus 로고
    • Negotiations in the Republic of China (Taiwan) and the United States
    • in Cavusgil S.T. (Ed.), JAI Press, Greenwich, CT and New York, NY
    • Graham, J.L. and Lin, C. (1987), “Negotiations in the Republic of China (Taiwan) and the United States”, in Cavusgil, S.T. (Ed.), Advances in International Marketing, Vol. 2, JAI Press, Greenwich, CT and New York, NY.
    • (1987) Advances in International Marketing , vol.2
    • Graham, J.L.1    Lin, C.2
  • 52
    • 0011626132 scopus 로고
    • Across the negotiation table from the Japanese
    • Autumn
    • Graham, J.L. and Sano, Y. (1986), “Across the negotiation table from the Japanese”, International Marketing Review, Vol. 3 No. 3, Autumn, pp. 58-71.
    • (1986) International Marketing Review , vol.3 , Issue.3 , pp. 58-71
    • Graham, J.L.1    Sano, Y.2
  • 53
    • 0002387758 scopus 로고
    • Buyer-seller negotiations around the Pacific Rim: differences in fundamental exchange processes
    • June
    • Graham, J.L., Kim, D.K., Lin, C. and Robinson, M. (1988), “Buyer-seller negotiations around the Pacific Rim: differences in fundamental exchange processes”, Journal of Consumer Research, Vol. 15, June, pp. 48-54.
    • (1988) Journal of Consumer Research , vol.15 , pp. 48-54
    • Graham, J.L.1    Kim, D.K.2    Lin, C.3    Robinson, M.4
  • 56
    • 0004134847 scopus 로고
    • Doubleday, New York, NY.
    • Hall, E.T. (1976), Beyond Culture, Doubleday, New York, NY.
    • (1976) Beyond Culture
    • Hall, E.T.1
  • 58
    • 0347041878 scopus 로고
    • The influences of structural, individual, and strategic differences
    • in Harnett D. and Cummings L. (Eds), Dame Publications Inc., Houston, TX
    • Hamner, C. (1980), “The influences of structural, individual, and strategic differences”, in Harnett, D. and Cummings, L. (Eds), Bargaining Behaviour: An International Study, Dame Publications Inc., Houston, TX.
    • (1980) Bargaining Behaviour: An International Study
    • Hamner, C.1
  • 61
    • 84986061968 scopus 로고
    • How to understand your partner's cultural baggage
    • September
    • Hawkins, S. (1983), “How to understand your partner's cultural baggage”, International Management Journal, Vol. 38, September, pp. 48-50.
    • (1983) International Management Journal , vol.38 , pp. 48-50
    • Hawkins, S.1
  • 62
    • 0006396368 scopus 로고
    • Cultural approaches to negotiations: understanding the Japanese
    • Hawrysh, B.M. and Zaichkowsky, J.L. (1989), “Cultural approaches to negotiations: understanding the Japanese”, International Marketing Review, Vol. 7 No. 2, pp. 28-42.
    • (1989) International Marketing Review , vol.7 , Issue.2 , pp. 28-42
    • Hawrysh, B.M.1    Zaichkowsky, J.L.2
  • 64
    • 38249009761 scopus 로고
    • Do's and don’ts of cross-cultural negotiations
    • Herbig, P.A. and Kramer, H.E. (1992), “Do's and don’ts of cross-cultural negotiations”, Industrial Marketing Management, Vol. 21, pp. 287-98
    • (1992) Industrial Marketing Management , vol.21 , pp. 287-298
    • Herbig, P.A.1    Kramer, H.E.2
  • 67
    • 0004033319 scopus 로고
    • Prentice-Hall International Editions, Englewood Cliffs, NJ and Hemel Hempstead.
    • Keegan, W. J. (1989), Global Marketing Management, Prentice-Hall International Editions, Englewood Cliffs, NJ and Hemel Hempstead.
    • (1989) Global Marketing Management
    • Keegan, W.J.1
  • 68
    • 84992842908 scopus 로고
    • Initial impressions in the retail environment: a comparison of black and white perceptions
    • LaTour, M.S., Henthorne, T.L. and Williams, A.J. (1989), “Initial impressions in the retail environment: a comparison of black and white perceptions”, Psychology and Marketing, Vol. 6 No. 4, pp. 329-47.
    • (1989) Psychology and Marketing , vol.6 , Issue.4 , pp. 329-347
    • LaTour, M.S.1    Henthorne, T.L.2    Williams, A.J.3
  • 69
    • 0002697453 scopus 로고
    • Effects of visual access and orientation on the discovery of integrative bargaining alternatives
    • Lewis, S.A. and Fry, W.R. (1977), “Effects of visual access and orientation on the discovery of integrative bargaining alternatives”, Organisational Behavior and Human Performance, Vol. 20, pp. 75-92.
    • (1977) Organisational Behavior and Human Performance , vol.20 , pp. 75-92
    • Lewis, S.A.1    Fry, W.R.2
  • 70
    • 84970245144 scopus 로고
    • Cross-cultural business communication research: state of the art and hypotheses for the 1990s
    • Summer
    • Limaye, M. and Victor, D.A. (1991), “Cross-cultural business communication research: state of the art and hypotheses for the 1990s”, The Journal of Business Communication, Vol. 28 No. 3, Summer, pp. 277-99.
    • (1991) The Journal of Business Communication , vol.28 , Issue.3 , pp. 277-299
    • Limaye, M.1    Victor, D.A.2
  • 71
    • 0000209979 scopus 로고
    • Measurement of social choice and interpersonal attractiveness
    • in Aronson E. and Lindzey G. (Eds), 2nd ed., Addison-Wesley, Reading, MA
    • Lindzey, G. and Byrne, D. (1968), “Measurement of social choice and interpersonal attractiveness”, in Aronson, E. and Lindzey, G. (Eds), Handbook of Social Psychology, 2nd ed., Addison-Wesley, Reading, MA.
    • (1968) Handbook of Social Psychology
    • Lindzey, G.1    Byrne, D.2
  • 72
    • 0002064437 scopus 로고
    • Women in sales: what do they really want?
    • January
    • Linkemer, B. (1989), “Women in sales: what do they really want?”, Sales and Marketing Management, Vol. 141, January, pp. 61-5.
    • (1989) Sales and Marketing Management , vol.141 , pp. 61-65
    • Linkemer, B.1
  • 73
    • 3543031582 scopus 로고
    • Addison-Wesley, Reading, MA.
    • Llich, J. (1980), Power Negotiating, Addison-Wesley, Reading, MA.
    • (1980) Power Negotiating
    • Llich, J.1
  • 74
    • 58149428334 scopus 로고
    • Group cohesiveness as interpersonal attractiveness: a review of relationships with antecedent and consequent variables
    • October
    • Lott, A.J. and Lott, B.E. (1965), “Group cohesiveness as interpersonal attractiveness: a review of relationships with antecedent and consequent variables”, Psychological Bulletin, Vol. 64 No. 4, October, pp. 259-309.
    • (1965) Psychological Bulletin , vol.64 , Issue.4 , pp. 259-309
    • Lott, A.J.1    Lott, B.E.2
  • 76
    • 0000225960 scopus 로고
    • The nature of attitudes and attitude change
    • in Gardner L. and Aronson G. (Eds), Addison-Wesley, Reading, MA.
    • McGuire, W.J. (1968), “The nature of attitudes and attitude change”, in Gardner, L. and Aronson, G. (Eds), The Handbook of Social Psychology, Addison-Wesley, Reading, MA.
    • (1968) The Handbook of Social Psychology
    • McGuire, W.J.1
  • 77
    • 0242383952 scopus 로고
    • A comparative approach to international marketing negotiations
    • Fall
    • Mintu, A.T. and Calantone, R.J. (1991), “A comparative approach to international marketing negotiations”, Journal of Applied Business Research, Vol. 7 No. 4, Fall, pp. 90-7.
    • (1991) Journal of Applied Business Research , vol.7 , Issue.4 , pp. 90-97
    • Mintu, A.T.1    Calantone, R.J.2
  • 78
    • 0014095563 scopus 로고
    • Bargaining, expectations, and the preference for equality over equity
    • Morgan, W.R. and Sawyer, J. (1967), “Bargaining, expectations, and the preference for equality over equity”, Journal of Personality and Social Psychology, Vol. 6, pp. 139-49.
    • (1967) Journal of Personality and Social Psychology , vol.6 , pp. 139-149
    • Morgan, W.R.1    Sawyer, J.2
  • 79
    • 3543004045 scopus 로고
    • Scribners, New York, NY.
    • Muna, F.A. (1973), The Arab Mind, Scribners, New York, NY.
    • (1973) The Arab Mind
    • Muna, F.A.1
  • 80
    • 0004285224 scopus 로고
    • University of California Press, Berkeley, CA.
    • Nakane, C. (1970), Japanese Society, University of California Press, Berkeley, CA.
    • (1970) Japanese Society
    • Nakane, C.1
  • 81
    • 0000850346 scopus 로고
    • Nash's theory of co-operative games as a predictor of the outcomes of buyer-seller negotiations: an experiment in media purchasing
    • November
    • Neslin, S. and Greenhalgh, L. (1983), “Nash's theory of co-operative games as a predictor of the outcomes of buyer-seller negotiations: an experiment in media purchasing”, Journal of Marketing Research, Vol. 20, November, pp. 368-79.
    • (1983) Journal of Marketing Research , vol.20 , pp. 368-379
    • Neslin, S.1    Greenhalgh, L.2
  • 82
    • 85053488321 scopus 로고
    • The prediction of interpersonal attraction
    • Newcombe, T.M. (1956), “The prediction of interpersonal attraction”, American Psychologist, Vol. 11, pp. 575-86.
    • (1956) American Psychologist , vol.11 , pp. 575-586
    • Newcombe, T.M.1
  • 83
    • 3543005887 scopus 로고
    • Prentice-Hall, Englewood Cliffs, NJ.
    • Nierenberg. J.S. (1963), Getting Through to People, Prentice-Hall, Englewood Cliffs, NJ.
    • (1963) Getting Through to People
  • 84
    • 0642268691 scopus 로고
    • Selling to the Japanese
    • October
    • Oh, T.K. (1984), “Selling to the Japanese”, Nation's Business, October, pp. 36-8.
    • (1984) Nation's Business , pp. 36-38
    • Oh, T.K.1
  • 86
    • 0009335764 scopus 로고
    • Customer-salesman bargaining behaviour in retail transactions
    • February
    • Pennington, A.L. (1968), “Customer-salesman bargaining behaviour in retail transactions”, Journal of Marketing Research, February, pp. 103-5.
    • (1968) Journal of Marketing Research , pp. 103-105
    • Pennington, A.L.1
  • 87
    • 3542999217 scopus 로고
    • The social skills of selling
    • in Argyle M. (Ed.), Methuen
    • Poppleton, S.E. (1981), “The social skills of selling”, in Argyle, M. (Ed.), Social Skills and Work, Methuen, pp. 59-84.
    • (1981) Social Skills and Work , pp. 59-84
    • Poppleton, S.E.1
  • 88
    • 0000689967 scopus 로고
    • Development of integrative solutions in bilateral negotiation
    • Pruitt, D.G. and Lewis, S.A. (1975), “Development of integrative solutions in bilateral negotiation”, Journal of Personality and Social Psychology, Vol. 31 No. 4, pp. 621-33.
    • (1975) Journal of Personality and Social Psychology , vol.31 , Issue.4 , pp. 621-633
    • Pruitt, D.G.1    Lewis, S.A.2
  • 91
    • 21144475629 scopus 로고
    • The development and test of a model of transaction negotiation
    • October
    • Rinehart, L.M. and Page, T.J. (1992), “The development and test of a model of transaction negotiation”, Journal of Marketing, Vol. 56, October, pp. 18-32.
    • (1992) Journal of Marketing , vol.56 , pp. 18-32
    • Rinehart, L.M.1    Page, T.J.2
  • 94
    • 3543002821 scopus 로고
    • Doing business in Taiwan and doing business in Japan
    • pamphlets, Business Intelligence Program, SRI International, Menlo Park, CA
    • Schmidt, K.D. (1979), “Doing business in Taiwan and doing business in Japan”, pamphlets, Business Intelligence Program, SRI International, Menlo Park, CA.
    • (1979)
    • Schmidt, K.D.1
  • 95
    • 84970501240 scopus 로고
    • The cultural context of negotiations: the implications of Chinese interpersonal norms
    • Shenkar, O. and Ronen, S. (1987), “The cultural context of negotiations: the implications of Chinese interpersonal norms”, Journal of Applied Behavioural Science, Vol. 23 No. 2, pp. 263-75.
    • (1987) Journal of Applied Behavioural Science , vol.23 , Issue.2 , pp. 263-275
    • Shenkar, O.1    Ronen, S.2
  • 96
    • 0000189458 scopus 로고
    • Problems in cross-cultural contact: a literature review
    • Stening, B.W. (1979), “Problems in cross-cultural contact: a literature review”, International Journal of Intercultural Relations, Vol. 3, pp. 269-313.
    • (1979) International Journal of Intercultural Relations , vol.3 , pp. 269-313
    • Stening, B.W.1
  • 97
  • 98
    • 0013944033 scopus 로고
    • Effects of emotional relationship between protagonists in a two-person game
    • Swingle, P.G. (1966), “Effects of emotional relationship between protagonists in a two-person game”, Journal of Personality and Social Psychology, Vol. 4, pp. 270-9.
    • (1966) Journal of Personality and Social Psychology , vol.4 , pp. 270-279
    • Swingle, P.G.1
  • 99
    • 0000826931 scopus 로고
    • Cognitive similarity and communication in the dyad
    • Triandis, H.C. (1960), “Cognitive similarity and communication in the dyad”, Human Relations, Vol. 13, pp. 175-83.
    • (1960) Human Relations , vol.13 , pp. 175-183
    • Triandis, H.C.1
  • 100
    • 0011518064 scopus 로고
    • The role of accent on the credibility and effectiveness of the salesperson
    • Winter
    • Tsalikis, J., Deshields, O.W. and LaTour, M.L. (1991), “The role of accent on the credibility and effectiveness of the salesperson”, Journal of Personal Selling and Sales Management, Vol. 9 No. 1, Winter, pp. 31-41.
    • (1991) Journal of Personal Selling and Sales Management , vol.9 , Issue.1 , pp. 31-41
    • Tsalikis, J.1    Deshields, O.W.2    LaTour, M.L.3
  • 101
    • 0011415121 scopus 로고
    • The role of accent on credibility and effectiveness of the international business person: the case of Guatemala
    • Tsalikis, J., Ortiz-Buonafina, M. and LaTour, M.S. (1992), “The role of accent on credibility and effectiveness of the international business person: the case of Guatemala”, International Marketing Review, Vol. 9 No. 4, pp. 57-72.
    • (1992) International Marketing Review , vol.9 , Issue.4 , pp. 57-72
    • Tsalikis, J.1    Ortiz-Buonafina, M.2    LaTour, M.S.3
  • 102
    • 0001705563 scopus 로고
    • Does culture matter? A cross-cultural study of executives’ choice, decisiveness, and risk adjustment in international marketing
    • October
    • Tse, D.K., Lee, K., Vertinsky, I. and Wehrung, D.A. (1988), “Does culture matter? A cross-cultural study of executives’ choice, decisiveness, and risk adjustment in international marketing”, Journal of Marketing, Vol. 52, October, pp. 81-95.
    • (1988) Journal of Marketing , vol.52 , pp. 81-95
    • Tse, D.K.1    Lee, K.2    Vertinsky, I.3    Wehrung, D.A.4
  • 103
    • 3542997409 scopus 로고
    • Ten myths that mislead managers in Japan
    • Tsurami, Y. (1971), “Ten myths that mislead managers in Japan”, Harvard Business Review, Vol. 48 No. 6, pp. 118-27.
    • (1971) Harvard Business Review , vol.48 , Issue.6 , pp. 118-127
    • Tsurami, Y.1
  • 104
    • 84968182325 scopus 로고
    • US/China trade negotiations, procedures and outcomes
    • Fall
    • Tung, R.L. (1982), “US/China trade negotiations, procedures and outcomes”, Journal of International Business Studies, Fall, pp. 25-37.
    • (1982) Journal of International Business Studies , pp. 25-37
    • Tung, R.L.1
  • 105
    • 84968053461 scopus 로고
    • How to negotiate with the Japanese
    • Summer.
    • Tung, R.L. (1984), “How to negotiate with the Japanese”, California Management Review, Vol. >XXVI No. 4, Summer.
    • (1984) California Management Review , vol.26 , Issue.4
    • Tung, R.L.1
  • 106
    • 0002747697 scopus 로고
    • Toward a conceptual paradigm of international business negotiations
    • Tung, R.L. (1988), “Toward a conceptual paradigm of international business negotiations”, Advances in International Comparative Management, Vol. 3, pp. 203-19.
    • (1988) Advances in International Comparative Management , vol.3 , pp. 203-219
    • Tung, R.L.1
  • 107
    • 3543043060 scopus 로고
    • Negotiators are to be diplomatic
    • 6 August
    • Unterman, I. (1983), “Negotiators are to be diplomatic”, The San Diego Union, 6 August.
    • (1983) The San Diego Union
    • Unterman, I.1
  • 109
    • 0011558072 scopus 로고
    • How to negotiate in Japan
    • November/ December
    • Van Zandt, H.F. (1970), “How to negotiate in Japan”, Harvard Business Review, November/ December, pp. 45-56.
    • (1970) Harvard Business Review , pp. 45-56
    • Van Zandt, H.F.1
  • 112
    • 0009982912 scopus 로고
    • Negotiating with foreign businesspersons: an introduction for Americans with propositions on six cultures
    • Working Paper No. 1, Graduate School of Business Administration, New York University, New York, NY
    • Weiss, S.E. and Stripp, W. (1985 “Negotiating with foreign businesspersons: an introduction for Americans with propositions on six cultures”, Working Paper No. 1, Graduate School of Business Administration, New York University, New York, NY.
    • (1985)
    • Weiss, S.E.1    Stripp, W.2
  • 113
    • 0001935786 scopus 로고
    • Knowledge, motivation, and adaptive behaviour: a framework for improving selling effectiveness
    • October
    • Weitz, B.A., Sujan, H. and Sujan, M. (1986), “Knowledge, motivation, and adaptive behaviour: a framework for improving selling effectiveness”, Journal of Marketing, Vol. 50, October, pp. 174-91.
    • (1986) Journal of Marketing , vol.50 , pp. 174-191
    • Weitz, B.A.1    Sujan, H.2    Sujan, M.3
  • 114
    • 84925908947 scopus 로고
    • Negotiating with Third World governments
    • January/February
    • Wells, L.T. (1977), “Negotiating with Third World governments”, Harvard Business Review, January/February, pp. 72-80.
    • (1977) Harvard Business Review , pp. 72-80
    • Wells, L.T.1
  • 115
    • 3542993802 scopus 로고
    • Differential pricing and treatment by new car salesmen: the effect of the prospect's race, sex, and dress
    • Wise, G.L. (1974), “Differential pricing and treatment by new car salesmen: the effect of the prospect's race, sex, and dress”, Journal of Business, Vol. 47, pp. 218-30.
    • (1974) Journal of Business , vol.47 , pp. 218-230
    • Wise, G.L.1
  • 116
    • 25344438015 scopus 로고
    • Doing business in Islamic markets
    • Wright, P. (1983), “Doing business in Islamic markets”, Harvard Business Review, Vol. 59 No. 1, p. 34ff.
    • (1983) Harvard Business Review , vol.59 , Issue.1 , pp. 34ff
    • Wright, P.1
  • 117
    • 79954932548 scopus 로고
    • Cross-cultural communication: aspects of contrastive and social values between North Americans and Middle Easterners
    • Yousef, F.S. (1974), “Cross-cultural communication: aspects of contrastive and social values between North Americans and Middle Easterners”, Human Organisation, Vol. 33 No. 4, pp. 383-7.
    • (1974) Human Organisation , vol.33 , Issue.4 , pp. 383-387
    • Yousef, F.S.1
  • 118
    • 45449083916 scopus 로고
    • Feeling and thinking: preferences need no inferences
    • Zajonc, R.B. (1980), “Feeling and thinking: preferences need no inferences”, American Psychologist, Vol. 35, pp. 151-75.
    • (1980) American Psychologist , vol.35 , pp. 151-175
    • Zajonc, R.B.1
  • 119
    • 84986148688 scopus 로고
    • in M. Harris Bond (Ed.), The Cross Cultural Challenge to Social Psychology, Sage Publications
    • Zebrowitz-McArthur, L. (1988), in M. Harris Bond (Ed.), The Cross Cultural Challenge to Social Psychology, Sage Publications,
    • (1988)
    • Zebrowitz-McArthur, L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.